Technical Project Manager

Technical Project Manager

Downtown Los Angeles (hybrid onsite 1x per week)

We are seeking a Project Manager to join our team in the detail oriented services industry located in Los Angeles, California. As a Project Manager, you will be the driving force behind the successful implementation and completion of technical projects, involving management of cross-departmental initiatives, alignment of project goals with business objectives, and ensuring delivery within scope and budget.

Responsibilities:

• Collaborate with stakeholders to define project scope, objectives, deliverables, and success criteria.
• Develop comprehensive project plans, ensuring appropriate timelines, resource allocation, and budgeting.
• Identify potential risks, dependencies, and critical paths to facilitate smooth project execution.
• Engage with both internal and external stakeholders, managing their expectations and facilitating conflict resolution when necessary.
• Act as the primary point of contact between technical teams, vendors, and business units.
• Coordinate with cross-functional teams to ensure project milestones are achieved.
• Monitor project progress and performance, addressing any deviations from the initial plan.
• Oversee the testing, deployment, and transition phases of the project to ensure a successful handoff to operations.
• Prepare and present regular project updates, reports, and dashboards to stakeholders and management.
• Maintain comprehensive project documentation, including status reports, meeting minutes, and project artifacts.
• Stay updated about emerging technologies and industry trends to identify opportunities for innovation and process improvement.
• Evaluate and implement best practices, tools, and methodologies to enhance project efficiency and quality.
• Analyze project outcomes and provide recommendations for future improvements.
• Minimum of 5 years of experience in a Project Management role within the detail-oriented Services industry
• PMP Certification (must be active) is required)
• Proficiency in Atlassian Jira for project tracking and management
• Extensive knowledge of Cloud Technologies is essential
• Experience with Customer Relationship Management (CRM) systems
• Familiarity with Enterprise Resource Planning (ERP) systems
• Experience in AB Testing to evaluate project outcomes
• Familiarity with Agile Scrum methodologies for project management
• Knowledge of Budget Processes to manage project finances effectively
• Experience in Change Management to guide successful project transitions
• Proficiency in both Agile and Waterfall project management methodologies
• Experience with HRIS Systems, particularly Workday HRIS, for human resource management
• Proficiency in Microsoft SharePoint for project collaboration