Billing Specialist

placeCalifornia calendar_month 

Riverbed. Empower the Experience:

Riverbed, the leader in AI observability, helps organizations optimize their user’s experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed’s open and AI-powered observability platform and solutions optimize digital experiences and greatly improves IT efficiency.

Riverbed also offers industry-leading Acceleration solutions that provide fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with our thousands of market-leading customers globally – including 95% of the FORTUNE 100 – we are empowering next-generation digital experiences.

Position:

Title: Billing Specialist – Finance Controllership

Location: Remote/Home Office (Pacific Time Zone)

Responsible for all WW Billing activities, timely invoice delivery, Sales Operations, Renewals and Professional Services team coordination.

What you will do:

  • Ensure accurate invoices are generated in line with customer PO’s, Statement of Work, legal addendums.
  • Invoices are generated timely and distributed within 24 hours to customers and partners.
  • Work closely with cross-functional teams, PS, upfront and renewals sales operations on invoicing requirements.
  • Audit of invoicing to sales orders in Oracle and NetSuite to ensure no dollars are missed
  • Process and audit credit memos packages, ensure Corporate Signature Matrix is followed.
  • Support both internal and external audit reviews.
  • Participate in ERP system enhancements, including detailed testing, coordination with IT and cross-functional teams, revenue.
  • Support special projects, as appropriate
  • Support month-end and quarter-end work duties, along with extended hours work hours as needed to support the business
  • Timely Account reconciliations.
This position is based in the Company’s West region with duties of the position expected to be to be performed in California, Idaho, Nevada, Oregon, and/or Washington. As such, the Company is solely considering applicants who reside in the foregoing states.

The salary range for the position is $70,000 to $100,000. An individual’s particular compensation will be determined by the Company, in its sole discretion, in light of the individual’s geographical location, education, training, and/or experience.

What makes you an ideal candidate:

  • Bachelor’s degree and or equivalent work experience, 6 years minimum
  • Strong business understanding of the quote-to-cash process, key focus on billing
  • Excellent interpersonal and communication skills
  • Good basic accounting experience
  • Proven work experience in Billing
  • Hi-tech industry work experience preferred
  • Netsuite and Salesforce experience
  • Moderate to advance excel skills

What we offer:

Our employee benefits including flexible workplace policies, employee resource groups, learning and development resources, career progression pathways, and community engagement initiatives are some of the reasons why we have had great success in bringing in new talent.

In addition, our global employee wellness programs are crafted to support the physical, emotional, and financial well-being of our employees.

Benefits & Perks vary by Country.

About Riverbed:

With a 20-year history of innovation, Riverbed is agile, yet proven, and we are disrupting the market with differentiated solutions that enable our customers to deliver secure, seamless digital experiences and accelerate enterprise performance While we are a ‘customer-first’ company, we are all about our people with a shared commitment to creating a global impact.
We bring our best selves to work and pursue excellence, trust, and respect for one another. We welcome diversity and value and encourage transparency and open communication throughout the company. We strive to be an inclusive, fair, and enjoyable workplace for our people globally and care about their wellbeing.

We are committed to our people, partners, and customers while supporting the communities where we work and live. It’s the Power of WE that binds us together.

We want people of all backgrounds to see themselves represented and included in our work, so we actively seek to diversify our team and bring more voices to the table. We understand that when people can be themselves, more is possible. We would love to have more people on board to join us on our journey to be better every day!

So, come speak with us about career possibilities at Riverbed.

Riverbed is an equal employment opportunity/Affirmative Action (EEO/AA) employer and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, physical disability (including HIV and AIDS), mental disability, medical condition, pregnancy or child birth (including breast feeding), sexual orientation, genetics, genetic information, marital status, veteran status or any other basis protected by and in accordance with applicable federal, state and local laws.

Riverbed encourages all of its U.S. employees to be fully vaccinated for COVID-19, but does not presently require its U.S. employees to be fully vaccinated unless such vaccination is required by applicable law or the duties of the specific position.

If a specific position requires an employee to be fully vaccinated because of either applicable law or the duties of the position, then the offer of employment will be expressly conditioned on the individual being fully vaccinated for COVID-19 on or prior to their start date and providing proof of such vaccination unless the individual is legally exempt.

Check us out on: www.riverbed.com

@LifeAtRiverbed

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