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Discover a more connected Associate Specialist, IT Support career

• Connecting you to great benefits
• Remote
• Weekly Paychecks
• Paid Time Off and Holidays
• Insurance (including medical, prescription drug, dental, vision,life and accidental death and dismemberment)
• 401(k) w/ Company Match
• What you’ll do as an Associate Specialist, IT Support
• Support the company’s internal and external clients on a vast array of technical products and/or services
• Provide support for Windows OS
• Troubleshoot and resolve basic technical issues related to software, hardware or network connectivity
• Maintain accurate and detailed records of customer interactions and issue resoulutions in ticketing systems
• What you’ll need
• To be 18 years of age or older
• Authorization to work in the United States for this company
• Current college student enrolled in a minimum of 6 hours and actively attending classes in an AS or BS program
• Have completed minimum of 30 credit hours
• In current good academic standing (Overall 2.5 GPA or higher)
• Availability to work a minimum of 20 hours per week within their time in the program. It is strongly encouraged that within a 20 hour work week commitment, a student employee works one day of the week for at least 6 hours in order to maximize their training experience
• Availability to convert to a full time employee within 1 year of part-time employment

• Effectively communicate with customers and convey confidence
• Demonstrate the ability to multitask, organize effectively and are willing to adapt to changing work environments
• Have strong analytical and problem-solving skills
• Why work with us

• Building stronger solutions together

Diversity and inclusion are an essential part of our culture and success. Our company is an equal-opportunity employer — we are committed to providing a work environment where everyone can thrive, grow, and feel connected.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.