[ref. x68005317] Lead Coordinator, Contracts and Pricing - Weston

This job offers a long term contract employment opportunity.

Responsibilities:

• Handle a variety of pre-sales or post-sales service functions, acting as a key point of contact for customers and company sales or service representatives.
• Answer service contract queries, providing clear and accurate information to customers.
• Manage a shared inbox, ensuring all customer communications are responded to promptly and effectively.
• Draft return on investment reports for the sales team, supporting them in their decision-making processes.
• Invoice billable customers for time, materials, and rental deal structures, ensuring all invoicing is accurate and timely.
• Utilize data analytics to gain insights and inform decision making.
• Take on responsibilities for logistics, coordinating the movement of goods and ensuring efficiency in operations.
• Maintain accurate customer credit records, updating information as necessary.
• Supervise the process of customer credit applications, ensuring they are processed accurately and efficiently.
• Utilize knowledge of procedures, principles, and systems in the execution of job tasks, making judgements based on practice and previous experience.
• Possession of strong customer service skills to ensure a high level of client satisfaction.
• Proven sales experience, with an understanding of pre-sales and post-sales processes.
• Familiarity with contract drafting, negotiation, and management.
• Experience in pricing strategies and deal structuring.
• Proficiency in invoice and materials handling processes.
• Strong understanding of logistics and supply chain principles.
• Ability to supervise a team and coordinate tasks effectively.
• Knowledge of 'About Time' or similar time management software.
• Proficiency in data analytics for informed decision-making.
• Experience with NIS and EO/IR systems.
• Understanding of return on investment calculations.
• Ability to handle procedures and policies related to contract and pricing management.
• Excellent communication and interpersonal skills.