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Mr. Cooper Lewisville
At Mr. Cooper Group, You Make the Dream Possible.
Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed.
Job Category: Originations
Primary Location City: Lewisville
Primary Location Region: Texas
Primary Location Postal Code: 75067
Primary Location Country: United States of America
Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed.
Everything we do is in the care and service of our teammates and our customers.
Join us and make the dream of home ownership possible!
Role Overview:
Team Learning and Culture: This role makes Mr. Cooper more efficient by innovating from the front lines through to funding. Team members will continually iterate to improve our processes, quality, and automation, while strengthening our understanding of customers as well as sales, fulfillment, and funding to build deeper relationships and improved quality.Team members share knowledge, raise ideas and support peers.
Underwriting and Innovation: You are responsible and accountable for evaluation, review and clearing of conditions in the underwriting process based on appropriate underwriting guidelines and procedures. You will be responsible for a pipeline of assigned tasks be that income review, appraisal/condo review or title review.You determine documentation needed and, if applicable, conditions for loans and clearly communicate directly with required parties to resolve conditions. We want innovative people who can think outside the box and not be afraid to provide feedback to management on needed improvements.
Responsibilities:
- Reviewing appraisals pursuant to internal underwriting and investor guidelines, and federal regulations.
- Reviewing condominium project information and master policies pursuant to internal underwriting and investor guidelines, and federal regulations.
- Achieve all assigned Performance Standards to include loan quality, productivity, turn times and customer satisfaction.
- Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with internal customers and gains their trust and respect.
- Strictly adheres to all applicable internal NPI policies, procedures, and protects confidentiality of borrower information.
- Responsible for providing clear and accurate communication to fulfillment team members, management, sales, and customers (as needed) regarding file documentation and required conditions.
- Be well versed and knowledgeable of all FLASH workflow process and policies & procedures.
- Complete all work within established FLASH workflow processes and policies & procedures.
- Constantly learn and improve from established feedback loop routines to complete underwriting correctly and in a timely manner.
- Other duties as assigned.
- Graduation from a trade school, community college or 4-year college or university. Will consider the equivalent combination of job experience and education that demonstrates the ability to perform the essential functions of the job.
- 1+ years experience as Loan Officer, Loan Processor, Underwriter, or Loan Modification Associate
- Familiarity with mortgage processing concepts.
- Excellent computer skills required.
- Encompass experience is a plus.
- Applicants must be willing to work a flexible schedule with the possibility of overtime and weekend rotations.
EOE/M/F/D/V
Job Requisition ID: 022823Job Category: Originations
Primary Location City: Lewisville
Primary Location Region: Texas
Primary Location Postal Code: 75067
Primary Location Country: United States of America
Additional Posting Location(s): Chandler, Coral Gables, FL, Lake Forest, CA, Longview, TX, Oklahoma City, OK
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