[ref. p7108600] Senior Service Line Marketing Manager

Position Summary:

Orlando Health is seeking an experienced Senior Service Line Marketing Manager to join the Marketing team. This role serves as a leader in the service line marketing area.

Key Responsibility:

• Manage and execute successful implementation of marketing plans and promotions across a wide range of digital and traditional channels to increase engagement and drive revenue.

Location

Downtown Orlando - SODO

Schedule

Monday - Friday

8:30am-5pm

Local travel to OH Emergency Rooms - Required

Responsibilities:

• Serves as a marketing manager for the assigned service lines, facility or designated area.
• Serves as a mentor and resource to Service Line Marketing Managers.
• Develop strategic integrated marketing plans that are aligned with the organization’s business goals. Effectively uses market research to quantify initiatives and goals.
• Directly meets and communicates with Service Line team members to identify, document, and report all aspects of their respective service line to be used for marketing planning and execution.
• Manages the implementation of the marketing plans, digital and traditional which may include physician relations; print, broadcast, digital and out of home advertising; direct mail and business to business initiatives; media relations; video production; special events; website; social media and collateral development.
• Works with advertising/marketing agencies and artists to develop logos, collateral material and advertising campaigns successfully package services and facilities within the corporate graphic guidelines.
• Contribute to campaign-related Customer Relationship Management (CRM) database initiatives such as implementing lifecycle strategies, marketing automation, identifying user scoring needs and leveraging dynamic messaging to optimize campaign responsiveness.
• Facilitates the promotion of new products and enhances existing products in core service lines including cardiovascular, orthopedics, oncology, trauma, neuroscience, obstetrics, gynecology, and pediatrics.
• Creates and crafts marketing content and materials to be utilized for various elements of marketing initiatives, with focus on maximizing conversion rates and Return on Investment (ROI) from campaigns through measurement.
• Analyzes and reports out performance of campaigns and marketing/database trends/metrics.
• Evaluates plans and programs to determine if the goals/objectives were met, including Return on Investment.
• Manages department interns to provide valuable learning experience for the intern.
• Manages relationship with external vendors and ensures the vendor is providing a great value to Orlando Health and upholding its brand standards.
• Manages and helps to develop departmental budget; proficiency with Orlando Health’s financial management tool.
• Maintains records and reports that are necessary for the Director of Marketing and Sales.
• Ensures excellent customer service and working relationship with key administrators, team members, physicians, customers, vendors and community leaders
• Maintain regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

Assists with additional projects and performs other duties as assigned

Qualifications:

Education/Training

Bachelor degree in marketing, advertising, mass communications or related field isrequired. Proven track record developing and executing integrated marketing plans.

Seven (7) years of relevant experience.