[ref. k60739800] Administrative Assistant

The Administrative Assistant will also handle customer service responsibilities, answering inbound calls, and interacting with various team members. This is a part time position, working about 25 hours per week.

Responsibilities:

• Accurately process customer applications and maintain detailed customer records.
• Manage data entry tasks, ensuring information is correct and up to date.
• Review invoices diligently to avoid any discrepancies.
• Prepare billings for customers, ensuring accuracy and timeliness.
• Answer inbound calls, providing excellent customer service and resolving any inquiries.
• Interact professionally with both factory workers and office personnel.
• Utilize Microsoft Excel, Microsoft Outlook, and Microsoft Word for various tasks.
• Schedule appointments efficiently, ensuring all parties are informed and prepared.
• Ensure the front desk is managed effectively, greeting and assisting visitors as needed.
• Monitor customer accounts and take appropriate action when necessary.

• Proficient in answering inbound calls and providing excellent customer service
• Capable of performing data entry tasks with accuracy and speed
• Experienced in handling email correspondence professionally and efficiently
• Competent in the use of Microsoft Excel for data analysis and reporting
• Familiar with Microsoft Outlook for managing emails and scheduling appointments
• Proficient in Microsoft Word for document creation and editing
• Ability to schedule appointments and manage calendars effectively
• Excellent time management and multitasking skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• High level of attention to detail and organizational skills
• Demonstrated ability to maintain confidentiality and handle sensitive information.