Bi-lingual Customer Service Representative - Tampa

Are you an experienced call center customer service representative seeking a new exciting opportunity? We are working with a Fortune 500 company to support growing operations in their customer service department. We're looking for motivated, customer service professionals who are fluent in Spanish with at least 1 year of prior experience in customer service and data entry while working in a fast-paced environment using SAP or Salesforce.

• This position is 100% in-office in St. Petersburg, FL
• Must be fluent in Spanish/English (bi-lingual)
• Qualified candidates must possesses a high school diploma or GED

education: High School

• Responsible for direct interaction with customer accounts and sales team to perform product inquiries, order entry processing and control.
• Research issues and brings resolution to complex situations using sound judgment and excellent follow-through ability within established authority level and guidelines for customer service policy and procedure.
• Uses strong customer service ability to provide value added services in a timely and accurate manner.

• Salesforce (1 year of experience is required)
• B2B Business to Business (1 year of experience is required)
• Data Entry (1 year of experience is required)
• SAP (1 year of experience is required)
• Telephone Etiquette (1 year of experience is required)

• Years of experience: 1 year
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.