IT Technical Consultant -Outside Sales

Job Type: Full-time, Base Salary + Commission

About us: Kloud9 IT is a leading provider of comprehensive IT solutions for businesses seeking secure, reliable, and scalable technology services. With a commitment to exceptional client satisfaction, we provide managed IT, cloud solutions, cybersecurity, and network management to a wide range of clients.

You will work closely with the technical and operations teams to provide technical solutions for prospective clients.

Key Responsibilities:

1. Sales and Business Development:

• Identify and pursue new business opportunities through networking, referrals, cold calls, and targeted prospecting.
• Conduct needs assessments and consultations to understand client challenges and propose tailored IT solutions.
• Develop and deliver compelling presentations, proposals, and demonstrations to prospective clients.
• Client Relationship Management:
• Build and maintain strong relationships with decision-makers, including C-level executives and IT managers.
• Serve as a trusted advisor by staying informed about prospective clients' evolving business needs and recommending suitable IT services.
• Collaboration with Internal Teams:
• Collaborate with technical staff to ensure accurate scoping and proposal development.
• Maintain clear communication between prospective clients and the operations team to ensure smooth onboarding and project delivery.
• Market Knowledge and Strategy:
• Stay up-to-date with industry trends, emerging technologies, and competitive offerings.
• Provide market feedback to improve product offerings and marketing strategies.
• Reporting and Performance Tracking:
• Maintain accurate records of sales activities, opportunities, and pipeline in the CRM system.
• Meet or exceed sales quotas and performance targets.

Required Skills and Qualifications:

• Proven experience in B2B sales, preferably in IT services or technology solutions.
• Strong understanding of IT services, including managed services, cloud solutions, cybersecurity, and compliance.
• Excellent communication, negotiation, and presentation skills.
• Ability to translate technical concepts into business value for non-technical stakeholders.
• Self-motivated, goal-oriented, and capable of working independently.
• Familiarity with CRM tools (e.g., HubSpot, Salesforce) and proficiency in Microsoft Office Suite.
• Valid driver’s license and willingness to travel as needed.

Experience:

• Previous experience in an MSP or IT consulting firm.
• Knowledge of compliance frameworks such as HIPAA, CMMC, or GDPR.
• Technical certifications (e.g., CompTIA, Microsoft, Cisco) are a plus.

Work Environment:

• Work Location: Remote as per company policy.
• On-call: Regular business hours with occasional flexibility for campaign launches, events or urgent tasks.

Why Join us:

• Competitive base salary with an uncapped commission structure.
• Comprehensive benefits package, including health insurance and retirement plans.
• Ongoing training and professional development opportunities.
• Collaborative work environment with a focus on innovation and growth.