Technical Program Manager
job summary: Company Overview
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents.Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What You'll Do
In the position of Technical Program Manager of Business Applications, you will be responsible for managing delivery of solutions that are focused on the scalability and continuous improvement of Docusign's GTM processes and applications. As a Technical Program Manager, you will closely collaborate with Docusign's GTM and scrum teams to deliver projects that will scale our business.The successful candidate will understand the Docusign delivery process and business needs and will think one step ahead of their peers to advance the program week over week.
This position is an individual contributor role reporting to the Manager of Partner CRM Applications.
Job Designation
Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What You Bring
Basic- Bachelor's Degree in Business Administration or Information Systems
- 5+ years project management experience implementing applications in high technology or subscription software organizations
- Experience working on an agile scrum team and use of Jira
- Critical thinker and advocate of business users without compromising technology teams needs
- Effective communications skills in using technical expertise with cross-functional partners
- Experience working on a PMO team
- Demonstrated ability of following through
- Excellent presentation skills
- Taking initiative of ad-hoc projects
job type: Contract
salary: $65 - 80 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:
- Create project plans and lead the Product and Engineering teams to adhere to milestones and goals
- Facilitate cross-functional team syncs using agile ceremonies to deliver effective solutions without compromising quality and timeliness
- Collaborate with Quality and DevOps teams to ensure test plans and launch plans exist with back-up and restore procedures
- Analyze business requirements and validate against return on investment
- Craft user stories in Jira and maintain a product backlog
- Participate in organizational change and launch support
- Author program manifestos, stakeholder maps, project confluence and maintain central repository of project documentation
- Develop executive level briefing and use appropriate technologies to enable integration and collaboration
- Manage project risks by reporting, communicating and implementing mitigation strategies
- Run quarterly review meetings for the Vice President of Business Applications
qualifications:
- Experience level: Experienced
- Minimum 12 years of experience
- Education: Bachelors
- Technical
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
Qualified applicants in the unincorporated areas of Los Angeles County with criminal histories will be considered for employment in accordance with the Los Angeles County's Fair Chance Ordinance for Employers.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.