Customer Service Associate (Logistics)

Overview:

Your attention to detail and ability to work in a fast-paced environment will be essential to your success in this role.

Responsibilities:

The duties and responsibilities of the position include the following (other duties may be assigned as needed):

• Receive, review, and process distributor and retail orders accurately and efficiently
• Collaborate with Accounting department to resolve credit issues
• Monitor sales and transfer orders for accuracy and timeliness
• Work closely with warehouses to resolve issues on deliveries
• Communicate order status, availability to customers promptly and professionally
• Organize daily order transmissions
• Participate in physical inventory counts of all products stored in the warehouse

Qualifications:

• Minimum one year of order entry or inventory ordering experience
• Knowledge of supply chain process and Microsoft Dynamics BC365 a plus
• Strong communication, follow up, organizational, and high attention to detail
• Excellent organizational skills with high attention to detail and accuracy
• Excellent computer skills are a MUST (MS Office 365 Excel, Outlook, Word, PowerPoint)
• Ability to work in a fast-pace, time-sensitive team environment, ability to multi-task is a must
• Work with minimal supervision

• Prolonged periods sitting at a desk and working on a computer
• Some lifting or physical activity may be necessary

The base compensation range for this job classification is between $50,000 and $60,000. The determination of what a specific employee in this job classification is paid depends on a number of factors, including, but not limited to, prior employment history, job-related skills and qualifications, and length of service.