Inventory Clerk
Robert Half San Jose
Job Summary: The Order Processor plays a critical role in ensuring accurate and timely processing of customer orders. This individual will coordinate with various departments, including sales, logistics, and customer support, to guarantee seamless order fulfillment while maintaining excellent service standards.
Key Responsibilities: 1. Order Entry & Processing: o Accurately enter customer orders into the company’s ERP or order management system. o Verify pricing, product specifications, and order details for accuracy. 2. Customer Communication: o Serve as the primary point of contact for customers regarding order status, delivery schedules, and product availability.
o Address customer inquiries and resolve order-related issues promptly. 3. Coordination & Collaboration: o Work closely with the sales and logistics teams to ensure order fulfillment aligns with customer expectations. o Collaborate with warehouse and shipping teams to track and expedite shipments when necessary.
4. Inventory Management Support: o Monitor product availability and notify stakeholders of potential inventory shortages. o Assist in maintaining accurate inventory records for order fulfillment purposes. 5. Documentation & Reporting: o Prepare order-related documentation, including invoices, packing slips, and shipping labels.
Key Responsibilities: 1. Order Entry & Processing: o Accurately enter customer orders into the company’s ERP or order management system. o Verify pricing, product specifications, and order details for accuracy. 2. Customer Communication: o Serve as the primary point of contact for customers regarding order status, delivery schedules, and product availability.
o Address customer inquiries and resolve order-related issues promptly. 3. Coordination & Collaboration: o Work closely with the sales and logistics teams to ensure order fulfillment aligns with customer expectations. o Collaborate with warehouse and shipping teams to track and expedite shipments when necessary.
4. Inventory Management Support: o Monitor product availability and notify stakeholders of potential inventory shortages. o Assist in maintaining accurate inventory records for order fulfillment purposes. 5. Documentation & Reporting: o Prepare order-related documentation, including invoices, packing slips, and shipping labels.
o Generate regular reports on order processing metrics and customer satisfaction. 6. Process Improvement: o Identify and suggest improvements to streamline order processing workflows and enhance efficiency.
Qualifications:- Education: High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
- Experience: o 1–2 years of experience in order processing, logistics, or customer service.
- Skills: o Proficiency in ERP systems and Microsoft Office Suite (Excel, Word, Outlook).
o Strong communication and interpersonal abilities.
o Ability to multitask and prioritize in a fast-paced environment
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