Remote Inside Sales Representative

• Manage 'Small Business Accounts'
• Engage with accounts via email, phone, and video calls
• Work with Customer Service or use portal to place orders for Small Business Accounts

• Grow Small Business Accounts by increasing order size and number of active accounts
• Graduate accounts to outside reps as determined by qualifying event (account complexity, inventory programs, etc.)
• Achieve individual performance metrics
• goals may include total revenue, number of new Small
• Business Accounts, account engagement with portal, quarterly call activities, and/or other metrics as determined by sales leadership
• Use existing technology to research accounts, create new records, report on account activities, etc. Lead the sales team usage of technology and provide guidance/ feedback to marketing, technology, sales leadership
• Collaborate with marketing team on campaign development and optimization
• Utilize internal and external training resources to grow as an expert in the field. Research and participate in trade shows, industry training, and shadowing the sales process. Pursue industry knowledge and demonstrate expertise in the field
• Share best practices and recommendations to improve performance and overall sales effectiveness

Other duties as assigned