Receptionist

We are seeking a Receptionist to join our team located in Wayne, Pennsylvania. You will be pivotal in the smooth running of our front office operations, ensuring high-quality customer service and administrative support to our team. This role is fully on-site and offers a contract to permanent employment opportunity.

Responsibilities:

• Assist clients in securely uploading their documents to the customer portal.
• Scan and manage incoming documents into the tax system.
• Answer and direct incoming phone calls in a friendly manner.
• Provide clerical support to partners and interns as needed.
• Ensure the office environment remains organized and efficient.
• Handle customer inquiries and resolve issues promptly.
• Monitor the secure portal and create project tasks for tax preparation and review.
• Use Microsoft Office Suite for various administrative tasks.
• Provide support to interns, guiding them through document upload processes.
• Maintain a fast-paced work environment, ensuring all tasks are completed in a timely manner.
• Minimum of 3 years of experience in a receptionist or similar role
• Proficiency in Administrative Office and Administrative Assistance tasks
• Experience with Customer Portal and other Portals
• Ability to scan documents and manage scanned files efficiently
• Proficiency in Microsoft Office Suites
• Experience in answering inbound calls
• Familiarity with answering multi-line phone system
• Ability to perform clerical duties such as filing, typing, and managing incoming mail
• Willingness to provide clerical support to other departments as needed