Client Executive - Complex/Global Accounts

apartmentMarsh McLennan placeLiverpool calendar_month 

Client Executive Regional Risk Management

Location Flexible (Midlands / North of England)

Do you have experience in client management? Are you interested in building relationships with a broad spectrum of clients (including multinational) for a market-leading, global organisation that can provide long term career progression? By joining Marsh we can offer the opportunity to work closely with colleagues, insurers and clients to provide a first-class broking and risk management service.

Position Overview

A Marsh Client Executive leads a multi- disciplined client team to deliver all aspects of insurance and risk management support to our clients and prospective clients. The successful candidate will be a team player, work closely with clients to manage their service requirements, insurance needs and insurer relationships.

You will build and maintain strong relationships with your clients and Marsh colleagues to consistently deliver first class broking and risk management support to your clients. You will manage projects, help teammates thrive and collaborate with stakeholders across the company.

What you will be rewarded with?

We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis.

Competitive Benefits Package including: 27 days annual leave, up to 4 days flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.

Generous Family Leave including: 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options. To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary.

We will rely on you to:

Manage a portfolio of large, complex and/or multinational clients

Develop an understanding of the clients business strategic priorities, risk strategies and risk management needs and work with specialist colleagues to provide advice / consultancy support.
Develop and execute renewal/placement strategies in conjunction with the broking and client service team in accordance with client instructions.
Work with colleagues to identify and win prospective clients or project work.
Work in partnership with the placement and client advisory teams to receive, negotiate and evaluate quotes from insurers to deliver the best options to clients.
Build and maintain multi-level relationships with clients, and be the primary point of contact for day-to-day service needs.
Manage delivery of client service by the Marsh team.

Keep abreast of changing market conditions and contribute to the firms body of knowledge within product line through active internal communication.

What you need to have?

Relevant experience in the insurance and risk management industry
Strong communication skills
Excellent negotiation and influencing skills
Strong analytical and problem solving skills
Excellent organisational skills with the ability to manage multiple enquiries simultaneously

Fully Competent in Microsoft Office Products (Word, Excel, PowerPoint, Outlook)

What makes you stand out?

You dont have to be the finished article, but you do need the right attitude and ability to grow into the role.
An appetite to work collaboratively and develop your existing skill set
Dynamic and ambitious with relevant client facing experience
Ability to understand large client, their risks and exposures.
The ability to remain calm under pressure and be able to work flexibly when required

ACII part/fully qualified (or equivalent)

RM Regions

Marsh is the only UK broker to have a dedicated major client team based outside of London. RM Regions only work on Marshs largest most complex clients. We are resourced to give our clients the time and depth of service they require. Our Client Executives are responsible for a book of 5-7 clients on average.

We work as a team to provide our clients and Marsh service resilience.

About Marsh

Marsh is the worlds leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people.

With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit (link removed), follow us on LinkedIn and Twitter.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at (e-mail removed)

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local based teams will identify at least one anchor day per week on which their full team will be together in person.

office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.

#Hybrid

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