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Our happiness culture is designed to “make life beautiful” with a positive and productive energy among our expert team for our very special clientele.
Step 1: Please honestly and thoroughly respond to each question.
Step 2: Please upload your resume when you fill out your online application. There will be a link at the bottom of the application to attach when you submit your application.Step 3: Please take this free online personality quiz inspired by Myers-Briggs. Your results help us determine your unique strengths and how they may be best utilized. Once you receive your instant results, please email them to webmail@labellaspa.com and reference your name. Thank you.
Division/Department:
Salon
Reporting Relationship:
Sr. Leader and Spa Director
Professional Objectives:
To perform all salon services according to the spa program. Salon professionals must be skilled at hair styling and cutting, manicures, pedicures, and waxing services. Salon services must be delivered with the same perfection as spa services exceeding guest expectations.
Position Activities and Responsibilities:
- Performs manicures, pedicures, waxing, cutting, and styling hair according to the spa manual
- Knows how to perform all salon treatments and knows products
- Practices all treatment protocols and rituals
- Interacts cooperatively with other spa team members to provide a seamless guest experience
- Presents a warm, gracious and professional persona towards guests and co-workers
- Adheres to high professional image standard such as: dress, grooming, language, and lifestyle
- Practices the highest standard of sanitation, neatness, and visual presentations
- Actively builds repeat clientele
- Attends and participates in all general and team meetings
- Assists the spa team whenever asked
- Tracks salon inventory
- Maintains an organized station
- Attends all in house training and commits to outside continuing education
- Participates in all aspects of marketing/special events planning and execution
- Makes effective use of sampling program as well as tracking results of those samples
- When asked, evaluates potential new team members for various positions
- Assists new team members and help them grow
- Completes daily check list of cleaning obligations and abides by all county, state, and local laws and regulations regarding sanitation, cleanliness, and safety.
- Adheres to work schedule and has good work ethics
- Maintain a positive and professional attitude
- Sets and achieves goals and targets
- Equipment/machinery utilization: Hot towel cabinet, pedicure thrones, small nail implements, sanitation equipment, hair tools, dryer, curling iron, strengtheners, etc.
Desired Qualifications:
- Valid Cosmetologist license
- Special skills: natural nail care, spa pedicure, nail repair, hair, education, or training in reflexology In SPAration+Management Page+2
- Experience with all salon services
- Excellent communication skills
- Bilingual
Behavioral Characteristics:
- Strong guest service focus
- Enjoys team environment and interaction with co-workers
- Excellent communications skills
- Flexible and cooperative
- Good organization skills and follow-through
- Able to multi task and improvise on the spur of the moment
- High energy, able to work in fast paced environment
- Good sense of time; prompt, runs on time
- Good sense of humor
- Self-motivated
- Able to work well under pressure
- Seeks out knowledge and enjoys learning/strives for professional growth
Performance Expectations:
- Achieves personal targets and goals
- Average service volume per guest:
- Average service upgrades per guest:
- Average home care volume per guest:
- Guest retention rate:
- Referral generation rate:
- Additional
Other expectations are outlined in the performance review.