Patient Financial Counselor

Overview:

Additionally, the CJMC staff is required to maintain patients’ confidentiality in regards to HIPAA and other federal, state and local regulations as stated in the CJMC policies and procedures manual.

Responsibilities:

• Contacts patients with respect to Unreimbursed Care / Presumptive Eligibility and New Jersey Family Care application via personal contact, telephone and or mail.
• Contact patients to obtain additional/missing information needed to complete state and local governmental applications.
• Ensures 100% of patient files contain all required documentation for the required state and local programs.
• Ensure all billing staff are fully proficient in initiating state, county and grant eligibility applications.
• Oversees activities of enrollment representatives from the various HMO’s.
• Maintains log on Unreimbursed Care patients for reporting purpose.
• Follows-up with an Unreimbursed Care application on all patients who did not meet New Jersey Family Care criteria.
• Identifies in PCN billing system that patient is approved for services within the Central Jersey Medical Center.
• Trains existing and new staff on all state and local programs.
• Perform internal audits and reports.
• Participate in health forum and activities off-site.
• Provides coverage as needed.
• Other duties as assigned.

Qualifications:

• Demonstrated ability to adapt to changes readily.
• Ability to follow instructions, given either orally or in writing.
• Ability to work with little or no supervision.
• Demonstrate effective follow-through with all task.
• Maintain high level of confidentially.
• Ability to complete assignment in a timely manner.
• Working knowledge of CJMC policies and procedures.
• Able to work as a team player.
• Demonstrates good communication skills.
• Ability to interact with patients.

Spanish speaking preferred.

We are an Equal Opportunity Employer