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Deloitte's Enterprise Performance professionals are leaders in optimizing operations that span the entire enterprise of an organization, from strategy to implementation and operation. By joining our team, you can help clients achieve impact and value from their investments in both people and technology that support enterprise-wide operations, as well as solutions for specific functions in the organization, from IT to finance and the supply chain.
Work you'll do- Provide end-user assistance to the user-community for a range of functional issues
- Be responsible for the intake, investigation, escalation, and resolution of user inquires
- Interact with customers on a daily basis
- Collaborate in a team environment to identify solutions to common system issues
The team
Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
The Finance & Enterprise Performance (F&EP) teams advise, implement, and deliver as-a-service solutions to help clients develop strategies and capabilities that support enterprise-wide decision-making, develop operating models to optimize organizational performance, improve finance operations, and create impact within their organizations.
Qualifications
Required:
- Bachelor's degree required
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
- Active TS/SCI with Polygraph security clearance required
- 2 years of Functional Support
- 2 of Support Escalation experience
Preferred:
- Experience in the following any of the following areas:
- Disbursements
- Annual close
- Intra-Governmental Payment and Collection (IPAC)
- G-invoicing
- SQL
- Accounts Receivable
- Batch imports and exports
- General Ledger
- Momentum Reference Configuration (Transaction Definitions, Flex postings, etc.)
- Accounts Payable
- Budget execution
- Purchasing
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
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