Sales Support Specialist - San Diego - ref. h09737915

The ideal candidate is highly organized, customer-focused, and thrives in a fast-paced environment.

Key Responsibilities:

• Assist the sales team with order processing, tracking, and invoicing.
• Respond to customer inquiries regarding product availability, pricing, and order status.
• Maintain and update customer accounts and sales records in CRM software.
• Coordinate with internal teams such as logistics, marketing, and finance to ensure timely order fulfillment.
• Prepare and distribute sales reports, presentations, and other documents.
• Support the development of sales proposals, contracts, and agreements.
• Monitor inventory levels and coordinate with the supply chain team as needed.
• Handle customer complaints or issues and escalate them when necessary.
• Assist in scheduling meetings, product demonstrations, and sales training sessions.
• Identify opportunities for process improvements to enhance efficiency.
• High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
• 2+ years of experience in sales support, customer service, or administrative roles.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Experience with CRM software (Salesforce, HubSpot, or similar) is a plus.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Ability to work independently and collaboratively in a team environment.
• Detail-oriented with a problem-solving mindset.