Receptionist

This role offers a short term contract employment opportunity.

Responsibilities:

• Play a pivotal role in managing the front desk operations, ensuring smooth functioning.
• Handle incoming calls efficiently, ensuring all calls are routed to the appropriate parties.
• Manage incoming mail and route it to the correct departments.
• Engage in professional interactions with customers, providing top-notch customer service.
• Perform receptionist duties effectively, ensuring all tasks are completed accurately and on time.
• Act as a representative of the company, maintaining a professional demeanor at all times.
• Monitor and manage customer accounts as needed.
• Process customer inquiries promptly and accurately, ensuring customer satisfaction.
• Maintain accurate records of all customer interactions and transactions.
• Assist in other administrative tasks as required, contributing to the overall efficiency of the operations. • Possess a minimum of 2 years of experience in a receptionist role or similar position
• Demonstrated proficiency in receptionist duties such as greeting visitors, handling inquiries, and managing appointments
• Experience with UPS FedEx systems for sending and receiving packages
• Strong customer service skills, with the ability to communicate effectively and professionally with all clients and colleagues
• Ability to route incoming calls efficiently and accurately to the appropriate person or department
• Experience in routing incoming mail to the correct recipients in a timely manner
• Excellent organizational skills with attention to detail and the ability to multitask
• Proficient in using office equipment such as fax machines, photocopiers, and scanners
• Knowledge of basic office management systems and procedures
• Strong written and verbal communication skills
• Ability to work independently and as part of a team.