Malvern - Customer Service Representative
Are you passionate about helping others and providing exceptional customer service? We’re seeking motivated individuals to join our team as Customer Service Representatives for a leading financial services organization. This is an excellent opportunity to grow your career in a dynamic and supportive environment.
salary: $22 - $23 per hourshift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities
What You’ll Do:
- Respond to inbound customer inquiries related to financial accounts, investments, and general service needs.
- Provide accurate and timely solutions to customer questions and concerns.
- Guide customers through account transactions, troubleshooting, and educational resources.
- Maintain detailed records of customer interactions in a CRM system.
- Collaborate with team members to improve service processes and share best practices.
What We’re Looking For:
- A high school diploma or equivalent (Bachelor’s degree preferred).
- Communication skills, both verbal and written.
- A customer-first mindset with a commitment to resolving issues efficiently.
- An interest in or knowledge of financial services, investments, or retirement planning (training provided).
- Ability to adapt and thrive in a fast-paced environment.
- Call Center
- Customer Service
- Finance
- Client Service
- Years of experience: 2 years
- Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.