Practice Support Specialist

We are offering an exciting opportunity for a Practice Support Specialist in Philadelphia, Pennsylvania. In this role, you will be part of a dynamic environment within the technology industry. You will be responsible for a variety of tasks that help support our operations, ensuring our practices run smoothly.

• Utilize Cisco, Citrix, Cloud, and Dell Technologies to support business operations
• Actively manage and update Active Directory
• Maintain and troubleshoot computer hardware to ensure optimal performance
• Use the 'About Time' management system to track tasks and projects
• Implement and manage backup technologies for data protection and recovery
• Leverage effective communication skills to resolve customer inquiries and issues
• Monitor customer accounts and take necessary actions based on their status
• Process customer credit applications with accuracy and efficiency
• Maintain comprehensive and accurate customer credit records. • Proficiency in Cisco Technologies is essential.
• Demonstrated knowledge of Citrix Technologies is required.
• Must have experience with Cloud Technologies.
• Familiarity with Computer Hardware is necessary.
• Expertise in Dell Technologies is a must.
• Ability to use About Time software efficiently.
• Experience with Active Directory is needed.
• Must have a solid understanding of Backup Technologies.
• Strong communication skills are required.