Administrative Assistant - Robert Half - ref. e9464923

As a key contributor to the institution's success, the Administrative Assistant will interact with faculty, staff, students, and external partners to ensure seamless administrative support.

Key Responsibilities:

Administrative Support:

• Manage scheduling and calendars for faculty, department heads, or administrators.
• Coordinate meetings, including preparing agendas, taking minutes, and following up on action items.
• Handle correspondence via email, phone calls, and mail.
• Maintain an organized system for physical and electronic records and files.

Student and Faculty Interaction:

• Provide front-line assistance to students, faculty, and visitors with inquiries.
• Support recruitment and onboarding efforts for new faculty or staff members.
• Assist in maintaining class rosters, scheduling rooms, and updating course materials in systems like learning management platforms.

Technology Utilization:

• Use academic management systems, office software, and collaboration tools to facilitate day-to-day functions.
• Troubleshoot minor IT or equipment issues as needed.

Policy Compliance and Updates:

• Ensure compliance with institutional policies and procedures.
• Stay informed about updates to educational guidelines or administrative protocols.
• Associate’s degree or higher (Bachelor’s degree preferred), with coursework or experience in administration, education, or a related field.
• Proven experience in an administrative role, preferably within a higher education setting.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with database tools and learning management systems (e.g., Canvas, Blackboard).
• Excellent verbal and written communication skills.
• Strong attention to detail, organizational abilities, and time management.
• Ability to work with diverse populations and demonstrate cultural sensitivity and inclusion.
• Discretion when handling confidential information.

Preferred Qualifications:

• Knowledge of the academic structure and operations in higher education, including grant processing, student services, or faculty communication.
• Understanding of institutional policies and accreditation requirements.