Lead Business Analyst

Overview:

ILS is looking for a dedicated Lead Business Analyst to support a large-scale banking/financial project.

• The role of the Lead Business Analyst is to plan, manage, and execute business analysis activities focusing on the analysis and design of complex workflows and business processes. The Lead Business Analyst must be able to work independently taking on the most complex business analysis challenges with minimal oversight and direction.
• This covers the full range of analysis and design including defining the scope, requirements, and deliverables, conducting research and analysis, facilitating workshops and meetings, creating and validating documents, and ensuring and alignment among stakeholders.
• Acts as a bridge between the business and the technical teams, translating business needs into functional specifications, and providing guidance and support to the developers and testers.
• Acts as a partner and advisor to key stakeholders and business partners. The Lead Business Analyst is able to uncover details and nuances of stakeholder needs through careful and thorough inquiry, exploration and discussion while making stakeholders at ease during the process.
• Possess strong planning, communication and presentation skills; the capability to listen and influence.
• Practical knowledge of project or program management methodologies, tools and techniques.
• Have the potential to lead a business analysis team within an organization to consistently improve best practice and innovate within the business analysis profession.

Responsibilities:

The Lead Business Analyst will have the key areas of responsibility including, but are not necessarily limited to the following:

• - Lead development of business processes, services & workflows, from early phase exploration through finished design output. Including:
• User research
• Ideation & conceptualization
• Implementation & design detailing
• Usability studies & product validation
• Conduct customer research, from organization profile creation through detailed customer conversations
• Documentation / presentation / visualization of user needs and requirements
• Concept sketches and mock-ups
• Experience collaborating with business stakeholders to define high-level requirements as well as performed analysis to decompose into detailed requirements.
• Strong written communication skills with capabilities to develop presentations, training materials, detailed requirement documents and other related project artifacts.
• Excellent verbal communication skills with the ability to successfully engage with all levels of management and staff.
• Ability to facilitate processes that require review and input by multiple stakeholders across different business units.
• “Big picture” thinking and the ability to grasp abstract concepts, ideas and possibilities.
• Familiarity with the loan or insurance products and its workflow process would be helpful.
• Financial services/Federal Banking business experience would be helpful.
• Highly proficient with Microsoft office products, and experience with SharePoint and JIRA a plus

Qualifications:

Required Skills and Competencies:

• Minimum of 15 years of experience as Business Analyst, working in a multidisciplinary team.
• Bachelor's degree in information technology, Computer Science, or other quantitative fields; Masters preferred.
• Strong verbal and written communication skills.
• Strong problem solving and analytical skills.
• Experience collaborating with business stakeholders to define high-level requirements as well as performed analysis to decompose into detailed requirements.
• Strong written communication skills with capabilities to develop presentations, training materials, detailed requirement documents and other related project artifacts.
• Excellent verbal communication skills with the ability to successfully engage with all levels of management and staff.
• Ability to facilitate processes that require review and input by multiple stakeholders across different business units.
• “Big picture” thinking and the ability to grasp abstract concepts, ideas and possibilities.
• Enthusiasm for creating the best possible user experiences.
• Good abilities in understanding user needs and transferring this to products and services.
• Good visualization skills, throughout the phases of a development project.
• Ability to work with minimal supervision.
• Familiarity with the loan or insurance products and its workflow process would be helpful.
• Financial services/Federal Banking/Insurance business experience would be helpful.
• Highly proficient with Microsoft office products, and experience with SharePoint and JIRA a plus.