Customer Service Representative 1
It requires good customer service skills, attention to detail, multitasking abilities, and familiarity with troubleshooting. The position also involves interacting with vendors and Client team members, with an ideal background in call center or similar roles.
Position: Customer Service Representative 1 Location: Charlotte,NC,28262 Pay: 18 Shift Days/Hours: Some weekend work may be requested. Monday-Friday 3:00pm-11:30pm
salary: $17 - $18 per hourshift: First
work hours: 3 PM - 11:30 PM
education: No Degree Required
Responsibilities- This person will assist Security Response Center team members with processing emergency alarm and call processing
- They will perform system manipulation, placing site in a mode so alarms don't get triggered
- This person will answer the calls when vendors get on site and leave site
- Remote troubleshooting
- Customer Service
- Attention to Detail
- Multitasking
- Remote Troubleshooting
- Years of experience: 0 years
- Experience level: Experienced
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At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.