[ref. r9612800] Desktop Support Trenton Office Onsite from day New Jersey
Desktop and End User Support for Trenton Office.
Note: This position requires contractor to work onsite 5 days a week . This is non-negotiable.
Provide Hardware / Software IT support to end users in Trenton office and to remote users.Needs Windows 10, Microsoft Office 3NA, basic networking, Samsung cell phone, network printer, and ticketing system experience.
This will require the physical ability to lift and move approx. 50 lbs. Contractor must have the ability to travel if needed to other offices, and be flexible with schedules if needed.
Agency will train on specifics, Will however need basic IT end user and desktop support skills.
Hours are 8-4 Monday-Friday in the Trenton office unless asked to travel to another location (this will be rare if at all, but a requirement of job) 35 hours a week with 1 hour lunch. Overtime is possible if approved.
Required/Desired Skills
Skill Required /Desired Amount of Experience Candidate ResponseBasic Windows 10 and Microsoft Office 3NA skills Required 3 Years
Basic equipment set up skills of laptop, docks, monitors, connectivity, Required 3 Years
Desktop support Required 3 Years
Basic cell phone experience Highly desired 3 Years
Ticketing system experience Highly desired 3 Years
Adobe Acrobat troubleshooting experience Nice to have 3 Years
Remote support tools Nice to have 3 Years
Questions
No. Question Candidate Answer
Question1 Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date.Do you accept this requirement?
Question2 Please list candidate's email address HERE that will be used when submitting E-RTR.Question3 In what City and State Does your candidate currently live?
Question4 Candidate agrees that they are able to lift 50 pounds.
Question5 Candidate understands they may be asked to travel to another office and will not be reimbursed for expenses.
Question6 Please confirm your candidate is agrees to and is comfortable working on site.