Office Coordinator - Wound Care Center - F/T with Benefits Day

Overview:

Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

Responsibilities:

A day in the life of an Office Coordinator at Hackensack Meridian Health includes:

• Organizes and prioritizes daily workload to assure completion of responsibilities. Maintains a neat and orderly work area and department.
• Demonstrates accuracy, speed and timeliness in completing work assignments. Manages interruptions appropriately, consistently

• Performs job tasks in a thorough, organized manner. Recognizes problems early in their development and takes appropriate actions to

• Seeks guidance in handling concerns outside the scope of personal authority. Make appropriate routine decisions. Communicates with

• Follow through to ensure that all problems are resolved. Answers phones promptly, screens and refers calls. Questions caller appropriately

• Orders, maintains and coordinates office supplies and services as needed. Requests assistance with equipment servicing, software and

• Demonstrates knowledge and skills in the use of Epic EMR pre registration and registration functions.
• Interviews patients to accurately collect required demographic, medical and billing data for pre registration and registration which includes

• Demonstrates an ongoing knowledge and understanding of the different types of commercial carriers and managed care organizations,
• effectively communicating specifics to persons involved on all levels. Utilizes current managed care contract matrix, different insurance

• Communicates information required by State and Federal regulation and obtains patient signatures on registration paperwork.
• Updates, revises and enters information in the registration system.
• Obtains copies of insurance cards, insurance referrals, identification, prescriptions, along with any other required registration forms.

• Schedules each patient for the appropriate test and obtains pertinent information required for the test to be scheduled. Provide customers

• Communicates effectively with the appropriate Centers to ensure schedules are appropriate and correct resources are available.

• Identifies quality improvement issues and develops processes to address following the Plan Do Check Act method. Participates in the collection,

• Completes required e-learning in a timely manner, obtains and maintains certifications, and attends required system programs annually.
• Orients and trains new staff members. Cross trains to other DCCs.
• Monitors report turn around time.
• Effectively manages patient flow by assisting with testing. Provides procedure information at the time of intake or explains the test to the

• Perform other duties and/or projects as assigned by the Manager.
• Adheres to HMH Organizational competencies and standards of behavior.

Qualifications:

1. High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
2. Two years clerical or secretarial/administrative experience.
3. Computer skills; word processing, database.
4. Strong interpersonal and telephone skills.
5. Organizational skills.

1. Secretarial or medical office certificate.
2. Minimum of one year of clerical or secretarial/administrative experience in a health care setting.
3. Knowledge of medical terminology.

1. AHA Basic Health Care Life Support HCP Certification.

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!