Administrative Assistant

We are offering a contract to hire employment opportunity in the manufacturing industry, located in Morrisville, North Carolina. The role is for an Administrative Assistant who will play a crucial role in handling customer service and data entry tasks.

Responsibilities:

• Efficiently handle inbound calls and provide excellent customer service
• Manage data entry tasks with high precision
• Correspond with customers via email, addressing their inquiries and concerns
• Schedule appointments as required
• Use Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) proficiently for various tasks
• Handle both inbound and outbound calls as necessary
• Act as a Notary Public, validating essential documents as needed
• Monitor customer accounts regularly and take appropriate actions when necessary.
• MUST have a notary certification
• Proficiency in answering inbound calls, demonstrating excellent verbal communication skills
• Proven experience in providing high-quality customer service
• Ability to perform accurate data entry tasks in a timely manner
• Competence in email correspondence, ensuring clear and detail-oriented communication
• Experience in handling both inbound and outbound calls, managing conversations effectively
• Proficiency in Microsoft Excel, including data input, manipulation, and analysis
• Familiarity with Microsoft Outlook for scheduling, email management, and task organization
• Knowledge of Microsoft PowerPoint for creating, editing, and presenting slide shows
• Strong skills in Microsoft Word for document creation, editing, and formatting
• Experience in scheduling appointments, maintaining an organized and up-to-date calendar
• Certification as a Notary Public is a plus, demonstrating an understanding of legal document handling and verification