Customer Service Representative - Reading

We are offering a contract to hire employment opportunity for a Customer Service Representative in the heart of READING, Pennsylvania. As a key member of our team, you will be at the forefront of our operations, ensuring the efficient handling of customer interactions and inquiries, and maintaining an organized and accurate record of customer accounts.

Responsibilities:

• Efficiently handle incoming and outgoing telephone calls to address customer needs.
• Deliver exceptional customer service, resolving customer inquiries promptly.
• Process customer credit applications with accuracy and attention to detail.
• Coordinate and confirm customer appointments, ensuring a seamless schedule management process.
• Must possess skills in scheduling and managing appointments.
• Experience in a call center customer service role is essential.
• Must be adept at coordinating schedules and managing calendar appointments.