Sr Records Program Manager

This role is pivotal in driving transformative leadership through strategic initiatives that enhance both client and employee experiences.

Key Responsibilities:

• Manage complex records management projects or oversee multiple smaller projects simultaneously, ensuring effective coordination among team members.
• Plan, staff, and lead records management/document management initiatives for enterprise-wide systems or key divisions, ensuring projects align with client objectives.
• Present project information and reports to government clients, partner organizations, and internal stakeholders.
• Collaborate with clients on new project opportunities, assessing their business potential and return on investment (ROI).
• Develop and implement communication strategies to engage government clients, partner companies, and stakeholders, ensuring alignment with organizational goals.
• Maintain and manage relationships with government clients, internal teams, and partner companies to ensure smooth project execution and stakeholder satisfaction.
• Prepare and present talking points, reports, presentations, executive summaries, and briefing materials as necessary to communicate project progress and performance.
• Analyze performance metrics to measure the effectiveness of program deliverables and ensure continuous improvement.
• Lead initiatives aimed at publicizing company capabilities, gathering feedback, and assessing needs for future service enhancements.
• Work with internal and external partners to drive improvements in operating models or create significant business value gains.
• Adapt to change with a focus on maintaining positive, collaborative relationships with all stakeholders.
• Promote a culture of innovation, inclusion, and adaptive thinking throughout the organization.
• Conduct needs assessments to identify areas for improvement and ensure quality service delivery.
• Leverage industry trends to help clients unlock greater business value.
• Build and nurture relationships with site leaders, project/program managers, and employees across the organization.
• Assess situations independently and make sound decisions to manage client relations and ensure a smooth flow of information.
• Travel if necessary to various project sites across the country to support and manage client engagements.
• Spearhead and drive expansion efforts within assigned client agencies.

• Bachelor’s degree and a minimum of 10 years of relevant experience.
• 6+ years of experience as a Program Manager, with a strong focus on records management and document management.
• PMP Certification preferred.
• Previous experience working in Federal Government environments and supporting government clients.
• Demonstrated records management expertise in large-scale projects or across multiple smaller projects.
• Ability to work independently and take initiative with minimal supervision.
• Proven track record of building and maintaining effective client relationships.
• Experience designing creative solutions to address diverse business challenges.
• Strong understanding of client needs and the ability to translate them into actionable project plans.
• Excellent communication, leadership, and consulting skills to engage effectively with clients and team members.

We offer a competitive compensation package including a competitive salary, medical benefits, PTO, holiday pay and more.