Office Services Associate

We are seeking an Office Services Associate to join our team in Chicago, Illinois. You will play a crucial role in supporting our operations by providing administrative assistance and excelling in data-related tasks. This opportunity offers short-term contract employment in a detail oriented office setting.

• Accurately process and reconcile information using Excel against various databases and spreadsheets.
• Manage and prioritize workflow to ensure tasks are completed efficiently and within specified deadlines.
• Maintain electronic and hardcopy logs for tracking work progress.
• Communicate effectively with clients and supervisors about job progress and potential deadline concerns.
• Perform data entry tasks with precision and accuracy.
• Conduct quality assurance checks on personal work as well as that of others.
• Adhere to established procedures and policies.
• Interact effectively with clients in person, via email, and over the phone.
• Troubleshoot issues, knowing when to escalate them appropriately.
• Maintain a detail oriented office environment, ensuring all tasks are completed in an orderly and detail oriented manner. • Demonstrable experience in customer service, with a strong ability to manage multiple tasks simultaneously.
• Proficient in data entry tasks, with a keen eye for detail and accuracy.
• Familiarity with general office functions, including administrative and clerical tasks.
• Advanced proficiency in Microsoft Excel, capable of creating complex spreadsheets and managing data efficiently.
• Understanding of operations and procedures within an office environment.
• Knowledge of company policy and the ability to enforce these effectively.
• Experience in answering inbound calls, demonstrating excellent telephone etiquette.
• Ability to manage and update databases efficiently.
• Experience in supervising a team, with strong leadership skills.
• Knowledge of the 'About Time' software or similar time management tools.
• Familiarity with hiring processes, including interviewing and onboarding new staff.
• Proficiency in scanning and managing documents digitally.
• Experience in receptionist duties, including greeting visitors and managing appointments.
• Ability to troubleshoot common office equipment issues.
• Familiarity with facility management, including maintenance and repair tasks.
• Strong digital skills, including the use of office software and online tools.
• Exceptional communication skills, both written and verbal.
• Experience in scanning documents and maintaining digital records.
• Ability to maintain logs and records accurately.
• Familiarity with office machinery and equipment, including printers and fax machines.
• Knowledge of paper management, including filing and archiving.
• Experience in quality assurance tasks within an office environment.
• Ability to distribute faxes efficiently and accurately.
• Proficiency in using office software and online tools effectively.