Receptionist

We are offering a permanent employment opportunity for a Receptionist in the Government industry, located in Cerritos, California. As the Receptionist, you will be the first point of contact for our visitors and community members, ensuring a welcoming environment and providing accurate information about our department services.

• Deliver excellent customer service by greeting and assisting visitors in a detail oriented manner.
• Manage the front counter area, maintaining cleanliness and organization.
• Respond to and manage incoming phone calls, providing accurate information or directing calls to suitable staff members.
• Handle administrative tasks such as data entry, filing, and managing appointment schedules.
• Process public records requests and permit applications according to established procedures.
• Guide individuals to the appropriate department staff based on their inquiries.
• Ensure all activities adhere to city policies, procedures, and regulations.
• Support department management in special projects or events as assigned.
• Provide information on department services, processes, and procedures. • At least 1 year of experience in a receptionist role or a similar position
• Proven experience in performing receptionist duties such as welcoming visitors, answering phone calls, and managing correspondence
• Open to part-time work, with the ability to adapt to varying shifts
• Proficiency in administrative assistance tasks, including scheduling, filing, and record keeping
• Familiarity with administrative office procedures and equipment, with the capacity to quickly learn new systems and software
• Exceptional detail oriented phone etiquette, with the ability to handle multiple lines and direct calls as necessary
• Strong communication skills, both written and verbal, to effectively interact with staff, visitors, and the public.