Sr. Site Technical Manager, Device Postponement Operations (DPO)
Amazon Monroe
The Senior Site Technical Manager (STM) is responsible for development, qualification, and validation of assembly, test, and pack out processes for Amazon’s Devices Products in a multi-product, automation-focused factory. STM activities include resolving technical issues, modeling overall equipment effectiveness (OEE) and cost improvements, driving process and yield improvements, applying lean methodology, supporting site acceptance testing (SAT), and DFx (Design for Automation, Manufacturing, Cost).
The STM will work closely with Amazon’s contract manufacturer and Amazon’s product design and automation engineers.
Key job responsibilities
As Senior STM, you will:
- own resolution of technical issues for multiple products in a fast-paced, automation-focused factory;
- work quickly and collaboratively with colleagues and suppliers to identify, troubleshoot, and resolve automation, material, process, and procedure issues.
- drive continuous improvements to manufacturing and automation processes;
- identify and design required assembly & test fixtures for new and existing products;
- work with others on new product design-for-automation and create standard operating procedures and processes;
- help to identify and drive quality improvement and cost reduction goals.
A day in the life
The STM will be actively engaged in managing the factory and its processes, on the floor working with suppliers and operators, monitoring the performance of automated equipment and manual packout lines, and identifying ideas for continuous improvement.As new programs are introduced to the site, the STM will play a key role in identifying the manufacturing processes to aid in scoping work and cost. And as issues arise, the STM will be the key leader to bring together all the technical resources needed to quickly diagnose, triage, contain, fix, and restore services to enable the site to meet its on-time delivery goals.
About the team
Device Postponement Operations (DPO) is Amazon Lab126’s team responsible for in-region postponement, customization, and pack-out of Amazon’s innovative devices. We finalize the assembly of devices using automated assembly and pack-out lines so that Amazon can customize products to meet just-in-time demand.We enable Amazon to deliver very quickly to our customers the right configuration of a product at low cost and high quality.
Amazon’s Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Lab126 have produced groundbreaking devices like Fire TV, the Echo Family of products, and Astro. We deliver delightfully unique Amazon experiences, giving customers instant access to everything, digital, or physical.- Experience in developing functional specifications, design verification plans and functional test procedures
- * Bachelor of Science in Mechatronics, Mechanical Engineering, or equivalent;
- * Experience as on-site technical lead for high-volume manufacturing and complex packout, leading issue resolution, and overseeing routine automation machine maintenance & monitoring;
- * Demonstrated experience with cycle time waterfall and line balancing, SOP generation, personnel training;
- * Experience developing functional specifications, design verification plans, and functional test procedures while launching programs in a phase-gate release (e.g. xVT, Ramp) and acceptance-test process (FAT, SAT);
- * Demonstrated knowledge and experience with quality concepts, tools, and methods such as 8D, DOE, APQP, PPAP, FMEA, Measurement Systems Analysis, fishbone diagrams, 5Whys, etc.;
- * Basic DG&T and DFx (Manufacturing, Automation, Cost);
- * Data management and analysis using Matlab, JMP, Minitab; Yield reporting with Pareto, Cp/Cpk, GR&R;
- * Experience with basic metrology equipment such as OMM, caliper, height-gage;
- * Manufacturing knowledge and relevant work experience in Supplier Quality, Product Quality, or Product Reliability;
- * Experience with programmable logic controllers (PLCs) including programming and interfacing with shop floor control systems;
- * Understanding of general safety requirements such as NFPA, UL, CE, and general machine safety (machine guards, LOTO, etc);
- * Demonstrated ability to resolve complex issues in creative, efficient, and effective ways;
- * Demonstrated ability to gain deep understanding of the business and end user needs quickly;
- * 10+ years’ experience in operations, working with and managing OEM/CM suppliers, throughout the product life cycle from Concept to EOL with minimum 5 years experience as STM.- Master's degree in electrical engineering, computer engineering, or equivalent
- Experience working with interdisciplinary teams to execute product design from concept to production
- Experience with the project management of technical projects
- Lean-Six Sigma Kaizen Experience;
- Experience with PLC PC control, pneumatics, servomotors, knowledge of 6DOF, Scara, or Gantry programming;
- Demonstrated experience working with automated equipment suppliers and integrators;
- Technical expertise in at least one of Industrial Automation, Robotics, Human Centered Design;
- Familiar with one or more 3D CAD programs like Solidworks, Creo, NX, Catia, AutoCAD, etc.;
- 5+ yrs of experience working with high-volume packout automation, robotics, or similar, having demonstrated a proven ability to enforce design for manufacturing and automation;
- Excellent written (white papers) and oral communication skills;
- Published articles, authored or co-authored journal or similar documentation.
For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
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