Customer Service Representative
ANGI HOMESERVICE Manhattan
Overview
We are seeking a Customer Service Representative to join our team. The ideal candidate will be a skilled communicator with a passion for providing exceptional customer service. This position offers the opportunity to work in a dynamic and fast-paced environment.
Duties- Communicate with customers via phone, email, and chat to provide information about products or services
- Perform data entry tasks accurately and efficiently
- Assist clients with inquiries, concerns, and issue resolution
- Conduct customer follow-ups to ensure satisfaction
- Utilize English and Spanish language skills to support bilingual customers
- Work in an office setting or call center environment
- Utilize computerized systems for documenting interactions and resolving customer issues
- Previous experience in customer service is preferred but not required
- Proficiency in English and Spanish languages is a plus
- Familiarity with office procedures and computerized systems is beneficial
- Strong communication skills and a customer-centric approach are essential
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