Office Services Coordinator

The Office Services Coordinator position within Office Services provides site leadership and manages site hospitality services (e.g., reception, visitor coordination, meeting, and catering support etc.) and operations (facilities maintenance, moves, health and safety, physical security etc.) while working under minimal direction. Office Services mission is to provide business driven support to our site that is cost-effective, innovative, flexible, and responsive to change. Office Services Associates are stewards of the companies physical environment and providers of premium support services to company business units, core values, and culture. Customer-Centric: Solid customer service orientation. With a deep understanding and commitment to delivering exceptional client service. Communication: Excellent in written and verbal communication and interpersonal skills to interact effectively with clients, visitors, and stakeholders. Adaptability: Ability to adapt to changing client needs and operational requirements. Flexibility: Ability to multi-task, project manage and stay organized. Data Analysis: Utilize data and feedback to identify issues/trends and makes recommendations for improvement, implementing changes as needed. This is a 6 month assignment that could be extended. Must be able to work ONSITE 5 days a week at the San Francisco office. Hiring Criteria/Skills:

• You are an experienced customer-centric front of house/hospitality/concierge professional with excellent communication and interpersonal skills.
• You have the ability to work at both strategic and operation levels with attention to detail.
• You can bring innovation and creativity to deliver best in class client experience. Candidate should be able to demonstrate where they have added client experience value in previous employment.
• You can demonstrate the ability to coordinate work among external third parties and internal functions.
• You can demonstrate an initiative by identifying issues and recommending innovative solutions.
• You can demonstrate sound judgment in resolving matters of moderate complexity.
• You can demonstrate the ability to collaborate and develop/maintain working relationships inside and outside the company for effective completion of business objectives.
• You can demonstrate the ability to lead projects autonomously. Technical Skills:
• You have solid computer skills.
• Microsoft Office proficiency required.
• Experience with PowerBI is preferred but not required.

education: Bachelors

• Client Experience: Daily operational support for the site, which includes reception coverage, visitor services, meeting setups, Break room maintenance and supply management, office supply management, shipping & receiving and timely responsiveness to customer requests to ensure that all associates and visitors receive an exceptional client experience. This may include setup of equipment for associates or meetings, as necessary.
• Stays current with industry trends and understands how external factors may impact our business. Builds relationships and works collaboratively with cross-site with other Office Services Subject Matter Experts in assigned areas.
• Meetings & Events support: Main point of liaison with event and meetings specialists, meetings team, catering contractor, AV engineering and key stakeholders to ensure best in class execution of all onsite meetings and events.
• Client Satisfaction & Conflict Resolution: Develop and maintain professional relationships with internal and external clients to monitor client feedback and satisfaction levels, proactively addressing any concerns or issues to maintain high levels of client satisfaction. Proactively engages with key internal customers to develop constructive relationships.

• Project Management
• Power Builder
• Microsoft Office
• Written Communication
• Oral Communication

• Years of experience: 7 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.