Amazon - User Experience Designer

apartmentAmazon placeNewark calendar_month 
At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other.

Imagine your future with us.

ABOUT THIS ROLE

User Experience Design is at the heart of Audible’s goal to be customer obsessed. The UX team works ceaselessly to transformdeep customer insights into delightful and innovative product experiences that drive business results and customer satisfaction.We are searching for a passionate and experienced Senior User Experience Designer who can utilize their design talents toensure that Audible continues to lead through product innovation.

ABOUT THE TEAM

As part of the Creator Products team you will create foundational experiences that empower Audible to nurture, scale, and grow relationships with creators and develop world class spoken word content. In this role, you will work closely with product, engineering and the business to modernize Audible’s core content pipeline, enabling the publishing of Audible’s world class spoken word content.

You will work embedded in teams, with your core users and stakeholders enabling short, quick feedback loops and the ability to align and design iteratively. You will help identify areas to raise the experience bar by crafting refined user interface elements, uncovering and fixing usability issues, and identifying new innovative ways of supporting creators across our products.

ABOUT YOU
  • You use your design skills to fi nd solutions that transform knowledge of the customer into compelling product features and services. Your sensitivity to customer experience ensures we produce a premium product that delivers results for the business and delight to our customers.
  • You hold a fundamental belief that understanding customer needs creates the opportunity for product innovation. You actively pursue ways to expand, evangelize, and share your customer knowledge, ensuring the work you and the team produces meets customers needs.
  • A discerning eye helps you hone your craft, and your constructive feedback helps others grow in a safe environment. You embrace failure as learning and fuel for creative problem-solving. Your hunger for expanding your design skills ensures that you are contributing to the advancement of the entire team.
As a UX Designer, you will...
  • Create elegant and intuitive user experiences by incorporating user insights, business requirements and technical constraints
  • Lead the planning and strategic phases of a project. Proactively pitch new ideas, backed by a strong, well-articulated rationale
  • Quickly and iteratively create process flows, wireframes, prototypes, throughout the design process
  • Independently deliver UX solutions for problems of large scope and complexity. Work through ambiguity, and adapt your approach to meet the needs of multiple stakeholders
  • Be a champion for user-centered design by partnering with researchers to test your solutions in front of users; and be willing to build lightweight prototype, conduct scrappy and quick user testing on your own if required
  • Present design work to UX, Product, and Engineering teams, as well as stakeholders and executive leadership
  • Contribute to user experience design guidelines and development best practices and standards at Amazon Design Community

ABOUT AUDIBLE

Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit.
We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home- 4+ years of experience as a user experience designer, product designer, interaction designer, information architect, or similar role
  • Experience designing and delivering digital products that align customer needs and business goals; illustrated with a portfolio
  • Experience in a range of design approaches, methods, and tools that you use to plan and estimate complex projects- Able to take ambiguous design problems and work with stakeholders and user research insights to craft design solutions grounded in customer needs and business goals
  • Able to clearly articulate the basis of design decisions to stakeholders and respond effectively to feedback
  • Uses a variety of design tools to craft an effective approach, estimate, and plan in response to design requests
  • An online portfolio or samples of work demonstrating experience in user-centered design solutions and product design innovation
  • Must illustrate solving for multi-platform UX challenges and demonstrate scalable, user-friendly design solutions
  • Experience planning and executing effective customer research, solo, or in partnership with a UX Researcher
  • Exceptional problem-solving abilities and solid design instincts who can translate user and business needs into design solutions
  • Excellent communication, presentation, and interpersonal skills
  • A strong track record of iterative design, working closely with product and tech partners from inception through implementation
  • Ability to drive the design review cycle and close on design requirements independently
  • Fluency in best design practices across mobile, web platforms and voice-first devices, as well as strong knowledge of usability principles and techniques

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies.
Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation.

Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106,000/year in our lowest geographic market up to $184,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.
Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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