Application Engineer

As an Application Engineer, you will also monitor customer accounts and take appropriate action when necessary.

• Process customer credit applications with accuracy and efficiency
• Maintain and manage customer credit records
• Resolve customer inquiries and issues in a timely manner
• Use SQL Query for various tasks and projects
• Work with Risk applications such as Intapp Product Suite (Intake, Conflicts, Terms, Workspaces, Walls, Time), File Retention and Disposition (iCompli), and Court Docketing (CompuLaw, Court Alert)
• Utilize Microsoft Powershell scripting as needed
• Employ Cisco, Citrix, Cloud, Dell, and Firewall Technologies in daily tasks
• Manage Active Directory and Backup Technologies
• Handle computer hardware and configuration management tasks
• Deliver exceptional customer service at all times • Possession of a Bachelor's degree in Computer Science, Engineering, or a related field.
• Minimum of 5 years of experience as an Application Engineer or in a similar role.
• Proficiency in Cisco Technologies, Citrix Technologies, Cloud Technologies, Dell Technologies, and Firewall Technologies.
• Demonstrated experience with Active Directory and Backup Technologies.
• Strong knowledge of Computer Hardware and Configuration Management.
• Excellent customer service skills and the ability to effectively communicate with clients and team members.
• Proven ability to solve complex problems and work under pressure.
• Ability to collaborate effectively with cross-functional teams.
• Strong verbal and written communication skills.
• Must be legally authorized to work in the specified location.
• Must be able to pass any applicable background checks required by the company.