Facilities Manager
Orlando
Overview:
The Red Lobster Facilities Manager is responsible for the maintenance of Red Lobster restaurants across multiple states in the assigned territory. The Facility Manager coordinates regular and capital maintenance projects, maintaining the restaurant and site and is responsible for the supervision of contractors, vendors, as well as interaction with various Red Lobster Operations Team members.Individual ensures that all building systems are maintained in excellent working condition.
ROLES AND RESPONSIBILITIES- Conduct regularly scheduled restaurant audits (a minimum of 1 per year) making recommendations for needed repairs and working with the Management Team by training or coaching on how to effect minor repairs to help reduce repair costs and provide a safer environment for our guest and team members. Act on identified items found per non-negotiable policy on every visit
- Develop annual project list based on audits and gain alignment with Operations leaders
- Research and qualify a diverse mix of new contractors and vendor partners and train in Red Lobster’s values
- Provide expertise and consultation to Operations on replacement, repairs and preventative maintenance issues
- Provide emergency/disaster response for Red Lobster properties as needed
- Manage capital and expense projects by developing scopes of work, selecting quality contractors, soliciting bids, scheduling work with operations and contractors, project supervision and inspection, holding the contractors accountable to deliver a quality product on time
- Provide periodic reports on capital project status and meets with Directors of Operations/Vice Presidents of Operations as required
- Manage cyclical services such as hood cleaning, grease trap pumping, fire suppression, HVAC, Roof and Parking Lot PMs and other services, as deemed necessary
- Represents Red Lobster at regulatory meetings as required
- Develop, manage, and complete planned and unplanned Capital and Expense projects
- Lead planning and installation of numerous special projects, as directed
- 30-40% travel with overnight stays, depending on geography
- Accessibility for emergency calls during non–business hours
- Ability to access roofs via site ladders for roof/mechanical system inspections
- Demonstrated project management skills
- Knowledge of refrigeration, HVAC, and related building systems
- Excellent verbal and written communication skills and the ability to work with all levels of management
- Technologically proficient using computer, Microsoft Office Suite
- Demonstrated vendor management and vendor sourcing skills
- Ability to deliver exceptional customer service while building and maintaining strong relationships
REQUIRED EXPERIENCE
Previous multi-unit building management experience
EDUCATION
Bachelor’s Degree in Engineering, Construction Management or Facility Management related field, with three years’ experience OR Associate’s Degree in Engineering, Construction Management or related field, with five years’ experience OR minimum eight (8) years’ experience in Facility Management or related field
OTHER QUALIFICATIONS- Demonstrated ability to work independently having been given defined objectives
- Capable of easily adapting and solving problems in an expedient manner
- Ability to manage, lead and motivate others for a successful outcome
- Must be self-disciplined, goal oriented and highly organized
- Strong partnership abilities across all levels of leadership
- High sense of accountability and follow through to self and others
PREFERRED EXPERIENCE
Previous multi-unit management experience in the food service industry
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