Merchandising Sales Associate, High Volume (New Bern)

This position will interact with customers and team members, while providing legendary customer service.

## **Essential Duties and Responsibilities (Min 5%)**

As a FAST Team Member, it is essential that you be available, flexible, adaptable and service-oriented, as you must be able to fulfill all of the following requirements:

• Maintain regular and predictable attendance.
• Work scheduled shifts Monday thru Thursday unless otherwise dictated by business needs.
• Communicate proactively and regularly with District FAST Supervisor on work completion, issues, and offer solutions to overcome.
• Complete planograms and resets accurately and in a timely manner
• Maintain visual merchandise standards
• Perform store specific measurements
• Complete store layout initiatives
• Perform accurate counts for store inventories, as well as cycle counts
• Complete Tractor Way top cap process
• Complete store price changes accurately and in a timely manner
• Hang store signage including, but not limited to, Circulars, Price Cuts and Managers Specials
• Assemble merchandise, fixtures and PDQs
• Perform detailed recovery and review planogram integrity
• Make the customer a priority when approached and provide legendary customer service while in stores through the use of GURA:
• Greet the Customer
• Uncover the Customers needs
• Recommend products
• Ask for the Sale
• Provide peak coverage as needed (e.g., DAT)
• Team Members also may be required to perform other duties as assigned.

## **Qualifications**

No experience is required

High School Diploma is preferred

Any suitable combination of education and experience will be considered.

## **High Demand IT Specialized Skills**

## **Platform Knowledge**

• Farming, ranching, pet/equine, or welding knowledge is strongly preferred.
• Strong communication and problem-solving skills.
• Basic computer skills.
• Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
• Must be self-directed and have the ability to complete assignments with little to no assistance

• Working environment is favorable, generally working inside with moderate noise.
• Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.
• Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours
• Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines

• Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store.
• Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack).
• Ability to occasionally lift or reach merchandise overhead.
• Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
• Ability to move throughout the store for an entire shift.
• Ability to read, write, and count accurately to complete all documentation.
• Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.
• Ability to handle and be in contact with birds/poult y.
• Ability to successfully complete all required training.
• Sitting
• Standing (not walking)
• Walking
• Kneeling/Stooping/Bending
• Reaching overhead
• Lifting up to 50 pounds
• It is essential that Team Members have the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely.
• It is essential to operate all equipment related to their job duties efficiently, safely, properly and accurately; and to provide the highest level of customer service.