Genesys Developer
Pro IT Inc Columbus
Job Description
Genesys Developer
Should know how to troubleshoot Genesys application logs.
Strong knowledge of contact center environment, Genesys CTTI, SBC, Voicd, GVP, eServices, inbound and outbound voice flows, WFM and Gensys sip debugging.
Knowledge of SIP Protocols and SIP Messages.
Experience of implementing end to end voice and multimedia setup strong communication and collaboration skills to work effectively with cross-functional teams.
Salary Range- $85,000-$100,000 a year
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Location
Genesys Developer
- Skills in Genesys Cloud CX platform.
- Developing inbound call flows using data inputs ,data actions and Genesys Cloud API3. Integrations of data actions, services and Genesys cloud API and using them in Call flows
Extensive knowledge in troubleshooting and log analysis of Genesys SIP, URS,ORS,GVP and eService components.
Strong experience in Genesys routing development experience.Should know how to troubleshoot Genesys application logs.
Strong knowledge of contact center environment, Genesys CTTI, SBC, Voicd, GVP, eServices, inbound and outbound voice flows, WFM and Gensys sip debugging.
Knowledge of SIP Protocols and SIP Messages.
Experience of implementing end to end voice and multimedia setup strong communication and collaboration skills to work effectively with cross-functional teams.
Salary Range- $85,000-$100,000 a year
#LI-SP3
#LI-VX1
Location
Columbus, OH
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About Our Client
Our client is a top ENR rated General Contractor in Columbus that has been in business for over 70 years. Their longevity has allowed them to put the proper team infrastructure in place and establish efficient and replicable...