ARLO Server

Overview:

Your attention to detail and ability to provide personalized service will enhance our guests' dining experiences, making each one memorable and luxurious. Pay Rate $16.85 #TowncountrySD

Responsibilities:

• Greet guests warmly and professionally, ensuring a welcoming and refined experience from start to finish.
• Present menus, make knowledgeable recommendations, and answer questions about food and beverages, including wine pairings.
• Take accurate food and beverage orders, ensuring any dietary restrictions or preferences are noted.
• Coordinate with the kitchen and bar staff to ensure timely and accurate delivery of orders.
• Deliver food and beverages in a graceful and efficient manner, ensuring every detail of the guest’s order is correct.
• Anticipate guest needs and respond promptly to their requests, providing attentive service without being intrusive.
• Maintain extensive knowledge of the restaurant’s offerings, including seasonal dishes, specials, and signature cocktails.
• Upsell food and beverage items, enhancing guest experience while meeting revenue goals.
• Ensure tables are properly set and clean, adhering to fine dining service standards.
• Assist with clearing and resetting tables between courses.
• Handle guest inquiries, special requests, or concerns with professionalism and a commitment to guest satisfaction.
• Process guest payments accurately and efficiently.
• Stay up-to-date with health and safety regulations and ensure all service protocols are followed.

Qualifications:

• Previous experience as a fine dining server or in a similar upscale restaurant setting is desired.
• Strong knowledge of food, wine, and beverage pairings, as well as the ability to provide recommendations to enhance the dining experience.
• Excellent communication and interpersonal skills.
• Ability to maintain poise and professionalism in a fast-paced, high-pressure environment.
• Attention to detail and commitment to delivering a luxury service experience.
• Must be able to work flexible hours, including evenings, weekends, and holidays.
• Physical ability to stand and walk for extended periods and carry trays with multiple dishes.