Donor Services Supervisor
Supervisory opportunity at a WNY non-profit!
Full-time, direct hire position: M-F, 8:30am-4:30pmFantastic benefits including generous PTO!
KRG is eager to help a Buffalo-based non-profit find a Donor Services Supervisor. This role is responsible for providing a high-quality donor experience while managing the Donor Services team.
Essential responsibilities: Oversees the accurate daily processing of financial gifts that arrive digitally and via mail
Assists in maintaining database records and reportsProvides analysis and reports trends on performance of appeals
Ensures accurate entry of donations into system
Assist with donor engagement phone calls, emails, requests, etc.
Assists with generating acknowledgment letters
Supervises and supports Donor Services team
This is a great opportunity for someone looking to break into management. Must be professional, compassionate, and comfortable working in a non-profit, mission-focused environment!
Job Requirements- 3 years of CRM system/donor database experience
Proficient in MS Word, Excel, Outlook
Data analysis experience preferred
Experience with Blackbaud Raisers Edge NXT a plus
Outstanding customer service skills
Previous supervisory experience preferred or desire to be in a leadership role
Key Resource Group, LLC considers applicants for all positions without regard to gender, race, color, religion, national origin, ancestry, age, marital status, sexual orientation, pregnancy, physical or mental disability, citizenship, veteran status, gender expression and/or identity, or any other class protected by federal, state, or local laws.Key Resource Group, LLC is an equal opportunity employer.