Practice Assistant
Their clinics are grounded in team-based, patient and family-centered care. The schedule is 8am-4:30pm and is 100% onsite. If you have prior practice assistant or administrative assistant experience within the healthcare system and are interested in a long term opportunity, please apply today!
We would love to scheudle time to meet with you.
salary: $24 - $28 per hourshift: First
work hours: 8 AM - 4:30 PM
education: High School
Responsibilities- Provide each prospective new BH Primary Care patient with the highest level of customer service
- In this new role, represent BH Primary Care by serving as the primary point of contact, through telephone and electronic communication, for patients who are interested in establishing care with a BH Primary Care Physician (Will also field requests from BH Specialty/ED/UC/Referring Provider offices who refer new patients to a BH Primary Care Provider)
- Answer incoming telephone calls from patients and marketing call center and manage Primary Care New Patient Work Queue by making outreach calls to newly referred patients.
- Work collaboratively with each patient to help him/her select the BH Primary Care Physician/Practice that best matches his/her preference, and schedule that patient for the appropriate new patient appointment with the Physician/Practice of his/her choosing
- Maintain the highest level of communication to foster productive and collaborative relationships with the Practice Managers, Practice Coordinators and/or Practice Assistants at each of our Primary Care Practices
- Coordinate the organization and distribution of New Patient Welcome Packets for each new patient appointment scheduled.
- Answer questions about BH Primary Care, as needed, from prospective new patients or BH Specialist/Referring Provider offices
- Organizational Skills
- Handling Confidential Information
- Multi-tasking
- Oral Communication
- Scheduling Appointments
- Written Communication
- Systems Support
- Scheduling
- Maintaining Calendars
- Answering Phones
- Microsoft Office
- Years of experience: 2 years
- Experience level: Experienced
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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.