Financial Counselor

Overview:

WE ARE HIRING!

Location:250 E Liberty St

About Us

UofL Health is a fully integrated regional academic health system with seven hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehabilitation Institute and the Brown Cancer Center.

With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

Our Mission

As an academic health care system, we will transform the health of the communities we serve through compassionate, innovative, patient-centered care.

JOB SUMMARY

Assist patients in understanding their financial responsibilities and developing solutions to meet the patients’ needs.

Responsibilities:

• Assist patients with understanding medical costs
• Help patient organize and coordinate their financial obligations
• Work with health insurance providers to determine coverage and benefits
• Advise patients of procedure costs and alternative sources of funding
• Help patients identify resources that could help them with health care bills
• Answer patient questions regarding financial issues, payment options, medical coverage, and assistance programs
• Assist patient in finding second opinion or follow-up care when necessary or required by a health plan or insurance plan
• Enter daily charge tickets and complete daily TES edits
• Responsible for daily office deposits
• Other duties as assigned

Qualifications:

• High School Diploma or GED, required
• Minimum 3 years’ experience in health care, preferred

• Knowledgeable in medical procedures and medical terminology
• Strong analytical, written, verbal and interpersonal communication skills with patients from diverse cultural backgrounds
• Analytical abilities required identifying and resolving patient inquiries relating to his or her account.
• Knowledge of basic accounting principles.
• Must be flexible and able to handle multiple tasks and responsibilities.
• Well organized and have good problem solving skills.
• Must be able to prioritize and schedule job duties.
• Must be able to match medical terms to the correct codes.
• Must understand insurance carrier payment and billing regulations in order to correctly balance bill.

WORKING CONDITIONS

Office environment – office, stilling, computer, walking, lifting, etc.