Call Center Representative
Robert Half Detroit
We're Seeking a Customer Service Representative!
Robert Half is seeking an articulate, highly-skilled Customer Service Representative. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. Expect this role to exist within a dynamic and fast-paced working environment.If you're looking for a long-term contract / contract position in Detroit, Michigan, this Customer Service Representative opportunity could be for you!
Major responsibilities- Contribute accurate, friendly customer service in a timely fashion
- Field and send written business correspondence
- Handle incoming telephone calls
- Be a part of business development by by actively cross-selling and referring customers - Demonstrated ability to interact effectively with internal and external partners and clients/customers
- Positive attitude and an engaging businesslike approach
- Strong problem-solving skills
- Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
- Strong customer service and office administrative skills
- Great written, verbal, and interpersonal skills
- 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
- Experience performing extensive research to resolve complex customer inquiries
- Data entry experience desired
- Strong computer skills including customer database systems
- Strong proficiency in Excel and other Microsoft Program skills
If you derive detail oriented and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!
Lathrup Village, 5 mi from Detroit
Location : Address: 27000 Evergreen
Location : City: Lathrup Village
Location : Postal Code: 48076
Responsibilities:
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