Dispatcher
Greenville
Overview:
Champion Comfort Experts in Greenville is looking to add Dispatchers to our GROWING TEAM!
If you like to stay busy, know how to prioritize, and you work well in a high-volume atmosphere, this could be the right fit for you!
The successful candidate will be a self-starter and have a goal-oriented mindset. This position handles getting technicians out to customers' homes quickly and efficiently along with scheduling appointments.
Why join THIS team?- Flexible Hours/ Friendly Work Environment
- Robust benefits package; health, dental, vision insurance, prescription
- Paid life insurance
- Matching 401K
- Paid Training
- Paid Time off
- Weekly pay
- Career Advancement opportunities
- Paid Holidays
- What YOU will do:
- Initiate and maintain constant professional communication with customers and vendors
- Create and maintain daily schedule for assigned service technicians
- Review work orders daily and ensure completion, schedule any needed follow ups, enter notes in customer records and close out the work order in the system
- Update call logs after each phone call
- Assist other dispatchers with challenges they may be experiencing
- Build and create accurate estimates based on technicians’ notes
- Track estimates from initiation to completion of the project, resolve any issues impeding progress
- Adjust daily work schedule with proper technicians for emergency situations as they occur
What you NEED:
- Preferred Service Titan operating software experience Not required
- Preferred working knowledge of Microsoft office Not required
- Ability to thrive in fast-paced environments and remain flexible to changing needs
- Excellent problem-solving, client-facing and conflict resolution skills
- Solid organizational skills, including multitasking, time-management and ability to prioritize; detail oriented and meticulous
- Previous experience in scheduling and dispatching in a home improvement, service or construction setting
- Excellent written and verbal communication skills with customers and co-workers
- Logistically sound scheduling experience
- Must be very well organized and have the ability to delegate and assign jobs appropriately.
Greenville (SC)
and repair heating, ventilation, cooling, and refrigeration units for commercial customers.
• Diagnose and repair electronic, mechanical, and electrical components of these systems
• Travel to job sites in service area and work with dispatcher to ensure...
Greenville (SC)
as needed
• Pre-inspect truck, load materials, and verify accuracy of load
• Set up job parameters, inspect site to ensure a safe environment to load and unload
• Maintain regular communication with dispatcher to ensure timely delivery of the product...
Greenville (SC)
Overview:
Our Sales Associates promote our culture, values and mission. As a Sales Associate, your number one job is to share your love of fashion and do whatever it takes to create an amazing shopping experience for our customers.
Who You Are: