Sr. Applications Specialist

placeSan Jose calendar_month 

Overview:

Performs assignments supporting project teams in the design and development of products. Works closely with a project team. Requires entry-level technical skills and some understanding of the product development process.

Responsibilities:

  • Manage time and deliverables with minimal supervision to meet team objectives
  • Identify, acquire, and make use of new sources of vehicle and product-related information such as protocol or repair details. Works with Snap-on systems and software to develop diagnostic tools applications.
  • Participate in engineering proto builds along with operations, development engineers, and contract manufacturers
  • Assist in building and debugging of prototype component builds as well as troubleshooting current products
  • Independently perform elements of product validation testing as directed
  • Prepare information for project reviews
  • Prepare project documentation suitable for product release. Monitor project development costs in area of responsibility (Contractor spend).
  • Assist in recruiting and interviewing potential team members
  • Work with Snap-on systems and software to develop diagnostic tools applications
  • Comfortable working around vehicle electronic and electrical systems with knowledge of vehicle network systems. Capable of removing and replacing automotive components, returning the vehicle to equal or better than before condition.
  • Direct contractors and field technicians by setting tasks and monitoring progress
  • Build and debug applications and content with limited supervision
  • Assist in product validation testing as directed
  • Assist in preparation of documentation necessary to develop and release new applications and content. Learn and understand Company design and release processes.
  • Follow company policies and procedures
  • Other duties as assigned

Qualifications:

Education:

  • High school diploma
  • Associates degree in Automotive Technology or Engineering preferred

Years of Experience:

  • Minimum 3 years experience in automotive diagnostics and repair
  • Minimum 3 years automotive diagnostic experience using scan tools

Major Requirements:

  • Heavy experience in the current authoring environment
  • Very good understanding of files and structures used during authoring

Other Requirements:

  • OEM, SAE, or other certification in automotive diagnostics and repair or demonstrated proficiency in applications specialist position key tasks for at least 1 year
  • Capable of conducting root cause analysis of issues on designs of moderate complexity with assistance of design engineers
  • String understanding of how our products are used by our customers. Capable of demonstrating use of products.
  • PC skills in word processing, spreadsheets, email, scheduling
  • Ability to work directly with customer service, operations and sales on product related issues
  • Familiarity with current manufacturing processes and the hardware and software testing tools associated with them is preferred

Snap-on Incorporated is a leading global innovator, manufacturer and marketer of tools, equipment, diagnostics, repair information and systems solutions for professional users performing critical tasks. Products and services include hand and power tools, tool storage, diagnostics software, information and management systems, shop equipment and other solutions for vehicle dealerships and repair centers, as well as for customers in industries, including aviation and aerospace, agriculture, construction, government and military, mining, natural resources, power generation and technical education.

Snap-on also derives income from various financing programs to facilitate the sales of its products. Products and services are sold through the company’s franchisee, company-direct, distributor and internet channels. Founded in 1920, Snap-on is a $4.7 billion, S&P 500 company headquartered in Kenosha, Wisconsin.

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