Executive Director

Overview:

TPS is responsible for all transportation demand management and mobility programs—including the University’s Revise Your Ride commuter incentive programs and bikeshare and carshare services—as well as assigning and permitting University parking, providing event support, parking enforcement, and operating the campus shuttle system, TigerTransit.

SUMMARY OF POSITION:

In addition to the overall management and administration of campus mobility, commuter, and parking operations, this position serves a critical leadership role in partnership with a wide range of other University leaders and stakeholders and public agency partners to implement Princeton’s ambitious campus plan.

In partnership with the University’s Office of Public Affairs, the Executive Director represents the University in public processes to foster collaborative and respectful relationships with external partners in local and state jurisdictions and agencies.

This position must build a culture of data-driven and transparent decision making on all aspects of Princeton’s transportation operation with clear goals of improving the user/passenger experience.

The Executive Director also serves on the University Services Emergency Operations group, working closely with the offices of Public Safety and Environment Health and Safety to plan for and respond to emergency situations.

A full job description will be furnished prior to interview. Please note that a cover letter is required.

Responsibilities:

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Strategic Planning:

• Responsible for the overall strategic direction and long-range planning for TPS identifying the current needs of today’s users of the mobility network, for example people with disabilities, cyclists, pedestrians, drivers, deliveries etc., forecasting these into the future, and developing a plan in partnership with other campus groups for meeting these needs.
• The Executive Director collaborates at an executive level to provide transportation industry expertise to all University campus planning and capital projects;
• Ensures through thoughtful planning the overall connectivity of the multimodal campus and commuter transportation network;
• Manages robust data analytics tools with the support of TPS program staff to inform strategic planning processes;
• Participates in safety and accessibility planning committees and projects to ensure safe and accessible transportation access to both new and old University facilities;
• Establishes the University’s fleet management and electrification program in support of University net zero emissions goals by 2046;
• Defines shared transportation and mobility goals with public agencies and community stakeholders to support municipal, regional, and state safety and sustainability objectives.

Management and Administration:

• Responsible for hiring, managing, and developing all TPS staff;
• Oversees the full transportation and parking operation, including TigerTransit, shared mobility services, parking permitting and programming, commuter/TDM programs, and event parking and transportation support;
• Develops data-driven methodologies for managing and adjusting all campus mobility, parking, and commuter programs;
• Oversees the TPS budget and forecasting;
• Leads collaborative partnerships with Facilities and other departments to manage parking and transportation facilities and related infrastructure;
• Participates in leadership role in campus emergency planning exercises;
• Provides and/or delegates project management for 900-vehicle fleet management and substantial electric vehicle infrastructure implementation;
• Responsible for supervising work related to all technology and information systems related to campus and commuter transportation, including permit sales, collecting fines, and License Plate Recognition (LPR) based parking enforcement;
• Provides supervisory support to staff managing transportation and parking impacts for large campus events.

Stakeholder Engagement and Communications:

• Serves as the executive-level representative to both internal and external stakeholders on transportation issues;
• Represents TPS at departmental meetings across campus as required;
• Engages and provides updates to local, county, state, and regional planning organizations and elected officials in partnership with the Office of Public Affairs;
• Collaborates with University colleagues and external traffic consultants to assess parking and traffic impact of University’s projects and, when appropriate, speaks in support of University’s land use submissions at Planning Board and other hearings;
• Oversees a dynamic and constant communication plan to provide constituents with updates on parking, campus mobility services, construction impacts, and other transportation issues;
• Provides regular and ongoing public engagement opportunities to receive feedback on campus mobility and commuter services and the overall condition of the University’s transportation offerings

University Services Leadership:

• Serves as member of the University Leadership Team, working collaboratively with colleagues to engage an array of cross-cutting programs and initiatives, including the Ambassador Outreach program, Diversity and Inclusion work, and the Racial Equity Action Plan, to name a few.
• In addition, this position will be called on to support major events and University activities as needed, often after hours or on weekends.

AUTHORITY AND RESPONSIBILITY:

This position has full authority to implement changes to transportation operations, including transit and parking programs and activities.

Qualifications:

ESSENTIAL QUALIFICATIONS:

• 10+ years of senior leadership in transportation programs, policy, and operations, including personnel management, or equivalent combination of experience and education
• Bachelor’s degree in public administration, urban planning, engineering, management, or equivalent field
• Excellent interpersonal, written, and oral communications skills and the ability to communicate with a diverse customer base, as well as demonstrable success giving executive-level presentations and public testimony
• Demonstrated experience of customer service
• Demonstrated experience of managing or supervising staff
• Experience leading organizations through change and utilizing change management principles
• Demonstrated expertise in transportation industry issues and trends such as transportation demand management, shared mobility, transportation access equity, fleet electrification, and planning or design for complete streets or Vision Zero
• Strong project management experience, such as capital planning and/or robust public engagement and outreach
• Demonstrated experience measuring, managing, and improving user experience and customer service operations
• Clear and demonstrable understanding of diversity and inclusion efforts with attention to equity and access for all
• Valid Driver’s License
• Essential Personnel: https://hr.princeton.edu/policies/essential-services-during-emergencies-or-other-conditions

PREFERRED QUALIFICATIONS:

• Experience managing a multimodal University transportation system, including parking, transit, and shared mobility operations, like bikeshare or carshare
• Advanced degree in public administration, urban planning, engineering, higher education administration, or related field
• Certified Administrator of Public Parking (CAPP)
• Experience working in higher education

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KNOW YOUR RIGHTS

1. 25

Eligible for Overtime: No

Benefits Eligible: Yes

Probationary Period: 180 days

Essential Services Personnel (see policy for detail): Yes

Physical Capacity Exam Required: No

Valid Driver’s License Required: Yes

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