AMI Analyst I

apartmentSumter Electric Cooperative, Inc. placeSumterville calendar_month9/20/24

General Purpose of Job

The Advanced Metering Infrastructure (AMI) Analyst I assists in monitoring and maintaining the AMI system and portions of the Meter Data Management System (MDMS). This position supports reviewing and analyzing reports from the AMI and MDMS systems to identify operational improvements.

The AMI Analyst I also aids in providing end-user training and helps develop and maintain user manuals and documentation related to AMI. Additional responsibilities include assisting in gathering, reporting, and analyzing data on meter reading activities, supporting large power billing, pre-paid billing, and acting as back-up support for Revenue Recovery and Billing.

**Job Specific Competencies****

AMI and Metering System Performance:

Ensures the AMI and metering systems operate within established guidelines by maintaining proper utilization of meter device types, conducting status assessments, and ensuring smooth communication processes.

Data Analysis and Reporting:

Analyzes data from AMI, MDMS, NetSense, and MV90 systems to create service orders and follow-ups, ensuring timely and accurate response to system alarms and reports, such as AMI orphans and no-read reports.

Collaboration:

Works closely with Information Technology to optimize system functionality, ensuring accurate operation, reporting, and effective problem resolution for AMI systems.

Member Suppport:

Addresses member concerns related to AMI and metering systems by identifying problems through alarms and reports and correcting AMI meter and account data as needed.

User Training and Documentation:

Serves as a point of contact for AMI system users, providing training and developing user manuals and documentation to ensure effective system usage and understanding.

**[Essential Duties and Responsibilities
This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any position shall be.
It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of essential duties and responsibilities shall not be held to exclude other duties that may be assigned based on the needs of the cooperative.
**AMI System Monitoring and Maintenance:**]{calibri",sans-serif"=""}**

Help maintain AMI and metering systems' performance within established guidelines.
Ensure proper operation and utilization of meter device types.
Perform ongoing status assessments of AMI systems and ensure reliable communication processes.
Work closely with Information Technology to optimize system functionality and ensure data accuracy in operation and reporting.

**Data Analysis and Reporting:**

Assist in analyzing AMI, MDMS, NetSense, and MV90 data to generate necessary service orders and follow-up actions.
Monitor and respond to system alarms, including AMI orphans, no-read reports, high/low validation, and communication status.
Review and correct AMI meter and account data when necessary to ensure system accuracy.

**Member Issue Resolution:**

Assist with addressing member issues related to AMI and metering systems by troubleshooting problems based on member concerns, system alarms, and data analysis.
Serve as a point of contact for resolving member-related concerns regarding metering systems and AMI functionality.

**End-User Training and Documentation:**

Provide support and guidance to AMI system users.
Assist in the development and maintenance of user manuals and documentation related to AMI systems.
Help provide end-user training to ensure effective use of AMI and MDMS systems.

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