District Manager (Southern Michigan)
Anytime Fitness (Southern Michigan) Ann Arbor
JOB DESCRIPTION
ABOUT THE OPPORTUNITY
Anytime Fitness is a leading fitness organization dedicated to transforming lives through health and fitness. We provide a supportive and dynamic environment where both our team members and customers can thrive. We are expanding our locations and seeking highly motivated fitness enthusiasts to join our vibrant team and represent our brand with passion and dedication.The ideal candidate is flexible, a team player, reliable, hardworking, and an outstanding representative of our brand. A positive mindset and a strong desire to work in the fitness industry are essential.
RESPONSIBILITIES
Be responsible for the brand operations and overall unit performance of a district of up to 9 Anytime Fitness units. In addition, oversee and manage a secondary role and responsibilities within the company. The following are specific responsibilities of a district manager.
Lead – To ensure that others are inspired to learn more, do more, be more- Be the leader that you want your unit managers to be
- Lead with the company charter, mission, vision, and values with everything you do
- Address issues in the district with respect and empathy
- Demonstrate integrity
- Work on improving your leadership skills every day
- Determine and follow the ideal and actual staffing levels
- Oversee and execute staffing plans with the unit manager
- Hire management-level personnel
- Discipline, reward, and recognize management-level personnel
- Ensure the proper discipline process is followed by unit managers in a consistent manner with team members
- Oversee and execute training and onboarding plans per each unit
- Have a development plan for all unit managers in the district
- Work with training locations to assist in unit manager onboarding
- Ensure staff are properly trained by the unit manager
- Participate and assist with executing the Annual Business plan
- Participate and execute a District plan by unit
- Report updates, outcomes, challenges, and needs
- Ensure the unit task management list is being followed by the unit manager and team members at the location
- Ensure the repair and maintenance policy is being followed
- Oversee and execute the annual maintenance plan
- Develop and execute an LSM plan with unit managers
- To reach out to the local community and chamber to find opportunities to integrate and participate in conjunction with the unit manager to drive lead generation and community engagement
- Propose LSM ideas
- Oversee and ensure unit managers execute the unit marketing plan
- Review reports and KPIs
- Conduct brand operations evaluations in all units once per month
- Conduct a safety inspection once per quarter in all units
Follow-up – To do the necessary follow-up to ensure that the tasks, policies, and procedures are being followed per company and brand standards
Collaborate – To accomplish the company’s objectives and mission
Routines – To execute the position of district manager in the most effective way to drive unit and member performance.
DIRECT RESPONSIBILITIES- Sales growth
- Labor and product/service cost control
- Staff (levels, turnover, training & morale)
- Oversee customer service metrics (Medallia)
- Brand operations and unit standards
- Oversee fire and safety compliance, MSDS, and EAP
- Employee feedback survey
- Results reporting and daily follow-up with units
- Conduct structured unit visits
- Document every unit visit and provide feedback to the unit manager
- Assist with unit takeovers
- Assist with new unit openings
- Cover shifts when needed (missing unit manager or emergency)
- 50 hours per week – 5 to 6 days per week
- Work at least 1 evening per week and 2-weekend dates per month to do effective unit visits (mix up times/days of visits)
- Visit units at least 1x per week
- General hours are 11am-7pm Mon-Wed, 10am-6pm Thurs-Fri and 10am-2pm weekends (when applicable)
- Strong leadership skills, prior successful management and customer service experience, prior successful sales experience in the fitness industry, brand knowledge, ability to master operational excellence, highly organized, self-motivated, disciplined, collaborative, objective, flexible work schedule, adept at teaching/coaching, quick learner, franchise knowledge, genuine and honest. Being tech-savvy is crucial, including proficiency with computers, MS Office, email, POS systems, iPad, Google Docs, apps, and other necessary technology to execute the job efficiently.
- A college degree is required, and a 4-year degree is highly preferred
- 5+ years’ experience in sales, customer service, and management with a successful track record in sales performance and building a winning team
- Annual continuing education credits and corporate training required
- AED & CPR certification required
- Personal training certification is required within 6 months
- Personal and group training experience is highly preferred
- Experience working in the fitness industry is required
- Successful work experience and a track record of managing and inspiring others to perform at their best is required
- Passionate about working in the fitness industry, helping others, and building a career with Anytime Fitness
JOIN US AND MAKE AN IMPACT
Join our team at Anytime Fitness and be part of a community dedicated to improving lives through health and fitness. If you are a driven and passionate individual ready to inspire and support others on their fitness journey, we want to hear from you!View our career page at https://careerpage.co/anytime-fitness1
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